BMW of Little Rock
Little Rock, AR
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Tire repair. Gaskets leaking Thank you for being open on Sat to take my car in for service. Air was leaking from tire. Ended up needing 4 new tires. Seems that more frequent tha Thank you for being open on Sat to take my car in for service. Air was leaking from tire. Ended up needing 4 new tires. Seems that more frequent than “suggested “ rotations must be necessary. I do everything that I can for regular maintenance. More
Great ! I was in your dealership 12-18-2018 for service for my car , your service was excellent and the staff were very professional and courteous. I was in your dealership 12-18-2018 for service for my car , your service was excellent and the staff were very professional and courteous. More
Safety Recall(s) Very courteous and professional folks. Scheduled recall replacement was completed as estimated and they even washed and vacuumed the vehicle. I did no Very courteous and professional folks. Scheduled recall replacement was completed as estimated and they even washed and vacuumed the vehicle. I did not buy my vehicle from them but the dealership appears to be first class all the way. More
Good service It was a good experience. Prompt advise. Services. Timely repairs. Timely delivery. Good loaner car / shuttle services. Good follow up. Good customer It was a good experience. Prompt advise. Services. Timely repairs. Timely delivery. Good loaner car / shuttle services. Good follow up. Good customer care and service. More
BMW purchase Friendly staff clean showroom and restrooms. Great product. Tonya was very helpful. I did not deal with Jack during this purchase, however he has be Friendly staff clean showroom and restrooms. Great product. Tonya was very helpful. I did not deal with Jack during this purchase, however he has been a great source of information through the years. More
Very Accomidating Angie Brown was very accommodating when we had to leave my wife’s X3 over the weekend for repairs. She waited on us to get back to the dealership to p Angie Brown was very accommodating when we had to leave my wife’s X3 over the weekend for repairs. She waited on us to get back to the dealership to pick up a loaner car so that my wife could have transportation when I went out of town on business. More
Excellent Everything single detail with BMW and staff has been perfect. The service with Clay today was the excellent, and the experience of buying the car with Everything single detail with BMW and staff has been perfect. The service with Clay today was the excellent, and the experience of buying the car with Terence and Tarik was the best I've had in a lifetime of buying cars. More
Excellent service I worked with Tamika and she was great! Good service throughout the entire experience! I would most certainly work with this team again in the future. I worked with Tamika and she was great! Good service throughout the entire experience! I would most certainly work with this team again in the future. More
Effecient, knowable, low pressure So far it’s been a pleasure to work with the team at the BMW dealership. I look forward to the next steps of this journey. So far it’s been a pleasure to work with the team at the BMW dealership. I look forward to the next steps of this journey. More
They’ve always done right by me. My service rep is Jack Tester. I trust Jack completely. He always answers his phone, is VERY knowledgeable, & when it’s necessary to call me back with My service rep is Jack Tester. I trust Jack completely. He always answers his phone, is VERY knowledgeable, & when it’s necessary to call me back with answers to questions, he doesn’t make me wait all day or resort to calling him again. That is a very important quality that some reps just don’t understand. Jack’s got it down! My car was repaired & returned to me quickly. I am thankful to the dealership, & to Jack. I always feel well taken care of when I leave. More