BMW of Little Rock
Little Rock, AR
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Wonderful car buying experience Rob was fantastic!! He truly cared that we were getting exactly what we wanted. He knew everything about BMW vehicles from the exterior, interiors and Rob was fantastic!! He truly cared that we were getting exactly what we wanted. He knew everything about BMW vehicles from the exterior, interiors and technology! I’m so in love with my new X4 and I highly recommend BMW of Little Rock!! Tonya in the financial dept was incredible and a pleasure to deal with as was the behind the scene crew!! More
BMW of Little Rock Experience The staff is extremely friendly for the minute you park until the time you leave. I also found all of the sales staff to be very knowledgeable and wil The staff is extremely friendly for the minute you park until the time you leave. I also found all of the sales staff to be very knowledgeable and willing to find the right answer to anything that they did not know. The added resource of the “BMW Genius “ was very impressive. They met with me as many times as I needed and were always on time and prepared. The closing process was easy and again everybody was prepared. The sales approach was not pressured but was able to move as fast or as slow as needed. Great experience. More
Should have gone here first This guy "Antywon" went up, way past the call of duty. The other car dealership I bought my daughter's car from, would not help when we had it 3 weeks This guy "Antywon" went up, way past the call of duty. The other car dealership I bought my daughter's car from, would not help when we had it 3 weeks to the day. The only decent thing the other company did was contacted BMW & they were kind & step up to the plate. You all, these people get it what customer service is! When we told them our situation, all we were told they should have met half way instead we were out more $$.. I called the store manager to see if he would care & someone was supposed to call me back...still the next day & nothing... More
Amazing Experience The folks at McClarty BMW took care of my needs extremely well. From start to finish these are true professionals and I can’t say enough about how hap The folks at McClarty BMW took care of my needs extremely well. From start to finish these are true professionals and I can’t say enough about how happy I am. More
Tire repair Hit a pothole Weds night that blew out my tire. The Team at BMW has a loaner read the next AM and had my car ready later that afternoon. Super helpfu Hit a pothole Weds night that blew out my tire. The Team at BMW has a loaner read the next AM and had my car ready later that afternoon. Super helpful! More
Recall service I was notified of a recall from BMW North America - I had only recently moved to Little Rock. I had no issues getting the repairs done! Even being new I was notified of a recall from BMW North America - I had only recently moved to Little Rock. I had no issues getting the repairs done! Even being new to town they dropped me off at work and picked me up on time when the repairs were completed. More
Regular service schedule My BMW 328 was due for regular scheduled service, oil change, etc. Also, requested BMW emblem be replaced on right front tire rim and requested check My BMW 328 was due for regular scheduled service, oil change, etc. Also, requested BMW emblem be replaced on right front tire rim and requested check on alignment. BMW was pulling slightly right. Mechanic discovered tie rod was damaged and recommended replacing. All this work plus vehicle alignment was completed satisfactorily. More
Continuous superb service......The tradition continues Mr. A. Hampton was professional, courteous and attentive in my needs concerning my car. The service tech diagnose and fix my car in a timely fashion. Mr. A. Hampton was professional, courteous and attentive in my needs concerning my car. The service tech diagnose and fix my car in a timely fashion. Great job BMW of Little Rock. More
Quality, quick service. I feel like royalty every time I have gotten my bmw serviced. If it i have something serviced other than a typical oil change, they give me a car to d I feel like royalty every time I have gotten my bmw serviced. If it i have something serviced other than a typical oil change, they give me a car to drive until mine will be ready. When I do wait on my vehicle I always get asked by several employees if they can get me some water, soda, coffee, and even a snack. We have been using Dylan Long as our service advisor. Dylan is very knowledgeable and will answer your questions. If he doesn’t know the answer, he will find it out. He also tries to get you the best deal possible. His friendly customer service is next to none! Over the past 5 years I don’t think we’ve been disappointed by the service department or Dylan. thanks for all your hard work BMW, service department and Dylan Long. More
Ultimate Service I have never experienced better service before is an understatement. The truth is I have never experienced service on this level. The entire staff is I have never experienced better service before is an understatement. The truth is I have never experienced service on this level. The entire staff is superb. Monty, Dylan and Antwan in the service department are indescribably awesome. Eric in sales is the best! Thank you guys for a great experience and service! More