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BMW of Little Rock
Little Rock, AR
762 Reviews
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Showing 762 reviews
October 27, 2024
Dealer lied about the BMW we bought. Brakes and rotors broke 6 months later after 50000 miles. Cost us 7,500k to have fixed! He lied about tires! Said they were new. Year later after 10 Brakes and rotors broke 6 months later after 50000 miles. Cost us 7,500k to have fixed! He lied about tires! Said they were new. Year later after 10 k miles we put on it needs tires. I wouldn’t buy a dog from lying salesman and dealership at BmW Little Rock Ar!! More
by Thelkins40
Employees Worked With
Rob Rutherford, Jarod McDonald
September 23, 2024
Just bought my first BMW and the staff did not disappoint! I had a great experience at BMW of Little Rock. I really can’t say enough great things. My sales person (Saif) was very knowledgeable, ni disappoint! I had a great experience at BMW of Little Rock. I really can’t say enough great things. My sales person (Saif) was very knowledgeable, nice and professional. Saif patiently answered all my questions, both via phone before I went in to the dealership and after I arrived. It was a quick, smooth, low stress experience. My finance manager (Joseph) also made things as easy as possible on that side of the deal. Joseph also knows his stuff. So far, I am very pleased and impressed with BMW of Little Rock. Thanks again Saif and Joseph! More
by Rebecca
Employees Worked With
Saif Tareen
March 02, 2024
I recently bought my first new BMW in December of 23. It is a 24 BMW iX. I recently reported issues with sound quality on the vehicle to the service department that I was having and showed them evidenc It is a 24 BMW iX. I recently reported issues with sound quality on the vehicle to the service department that I was having and showed them evidence that this was a wide spread problem on this year model. The service department did absolutely nothing to diagnose or solve my problem outside of running cursory diagnostics and asking a field engineer about the issue. Everyone says the problem is a functional limitation of the system. However, working with other owners with previous year models, this functional limitation doesn’t exist and I have provided evidence of that. Still, I was directed to corporate who just directed me back to service at my local dealer. Do not buy a BMW. They do not stand behind their product. Furthermore, this has been the worst customer experience from a brand that supposedly is big on the experience! Go buy a Hyundai and be treated better and save yourself a ton of money. More
by Tait Shrum
Employees Worked With
Tarik Boughamrani, Saif Tareen, Jarod McDonald
June 30, 2023
DO NOT BUY TIRES FROM THIS DEALERSHIP. I bought 4 new very expensive tires 11/28/2022 for my mini cooper countryman. Now 7 months later and only 9000 miles my car is at the mini shop with I bought 4 new very expensive tires 11/28/2022 for my mini cooper countryman. Now 7 months later and only 9000 miles my car is at the mini shop with a cracked rim ($1100) and worn tires that need to be replaced. Jack was NOT HELPFUL, told us we have to contact the manufacturer and that BMW only covers punctures as far as warranty. TELL ME HOW MY TIRES NEED TO BE REPLACED AFTER 7 MONTHS AND ONLY 9000 MILES?????? More
by janiesharpe4
Employees Worked With
Jack Tester
July 03, 2022
It was great working with Natalie, Tara, and Justin. Natalie stepped me through the details of my internet purchase and provided a nice video walkabout of my new 330e prior to my purchase. Tara got me u Natalie stepped me through the details of my internet purchase and provided a nice video walkabout of my new 330e prior to my purchase. Tara got me up to speed on the various controls and the car in general. Finally, Justin made sure we got all the financial details correct and presented some interesting extended warranty options (still considering those). Very nice people and a very pleasant experience. I highly recommend BMW of Little Rock, especially for an internet purchase. The airport, hotel (Holiday Inn), dealership, and interstate are all literally within minutes of each other. So it's incredibly easy to fly in and drive out. Of course, you can also have your car delivered if desired. More
by mark.inlow
Employees Worked With
Natalie, Tara, Justin
July 14, 2020
The most crooked and price gauging service shop on the planet. The part i need fixed on my car only they can fix, but before they'll repair it, they're saying i need to replace over $4,000 worth of parts planet. The part i need fixed on my car only they can fix, but before they'll repair it, they're saying i need to replace over $4,000 worth of parts that id already gotten replaced less than two months ago!! They're horrible people. More
by Shannon
Employees Worked With
Jack Tester
September 10, 2019
Great!!!!!!!! It was professional. It was not time consuming. It was thorough. It was effective. It was comfortable. I enjoyed the conversation with the other It was professional. It was not time consuming. It was thorough. It was effective. It was comfortable. I enjoyed the conversation with the other bmw owners as well. More
by JARVISLSMITH2200.E
Verified CustomerEmployees Worked With
Antywon Hampton
July 17, 2019
Extremely exaggerated prices I owned a BMWs for more than 10 years. I always used BMW dealerships service until we moved to Little Rock. This dealership service although good and I owned a BMWs for more than 10 years. I always used BMW dealerships service until we moved to Little Rock. This dealership service although good and friendly, it’s extremely expensive. A change of an x3 battery average anywhere else is $300, in Little Rock is $530... close to 300 just in labor. I used other dealerships of other brands just to keep servicing my car. I will never buy a BMW again while I am in Little Rock, very sad to have such a greedy dealership. More
by Unhappy customer
Employees Worked With
Ryan Barker
February 02, 2019
Great service Buying experience went very smoothly. Great customer service, pleasant staff who went above and beyond. No complaints at all. Tamika and.her team r Buying experience went very smoothly. Great customer service, pleasant staff who went above and beyond. No complaints at all. Tamika and.her team really took good care of me. Thank you. More
by kdbm330
Employees Worked With
Eric Marbley, Tonya Cashion, Tamika Savage
