BMW of Las Vegas - Service Center

I had to leave my car there after an accident on the I-15 freeway. Got rear ended by 2 cars. <br><br>The quality of work was awful!! It looked fixed from the outside, but they messed up my trunk frame and ma freeway. Got rear ended by 2 cars. <br><br>The quality of work was awful!! It looked fixed from the outside, but they messed up my trunk frame and made it extremely difficult to pop in/out the inside lid of the right tail light. As a matter of fact, it was not popped in at all when I received it. Drove all the way to LA with one "missing" tail light. <br><br>The rear bumper was not properly secured, so the edge was pointing out slightly on one side. Took the car to a couple of shops in LA, none of them wanted to handle it. Everyone recommended me to bring it back while the warranty is still valid.<br><br>Oh, BTW, they STOLE my f#$%ing screwdriver from the trunk and left GREASE marks all over the place, on my grey interior. <br><br>Called the service manager, at least once everyday. They must've had a caller ID because I always hit the answering machine. In total, I called them 20+ times and always left a message. I finally got a hold of him by contacting the general manager first.<br><br>Drove 400 miles, drop it in, had to talk to a nasty & rude B!%$#, uh, I mean, receptionist. The service guy was nice, though. Smiled and quickly tightened the clip.<br><br>It was good for about 7 months. It's been 2 years since the accident, and I have to look at my flawed bumper everyday. More