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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
765 Reviews

765 Reviews of BMW of Las Vegas - Service Center

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February 19, 2024

This dealership has great customer service. The agents are very helpful and professional. Can’t ask for better service More

by Angel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Daddario
Report | Print
Feb 23, 2024 -

BMW of Las Vegas responded

Hello Angel, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 04, 2024

Great location and service department, specially Joe Carcione , very accommodating and professional. Will recommend this dealership. More

by Eduard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Carcione
Report | Print
Feb 09, 2024 -

BMW of Las Vegas responded

Hello Eduard, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

February 04, 2024

BMW was Very friendly and prompt. Totally Professional and enjoyable to work with. Wonderful service call. More

by Pstoehr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I can’t recall
Report | Print
Feb 06, 2024 -

BMW of Las Vegas responded

Hi Pstoehr, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2024

Sending video on what they are doing on my car. Joe our service advisor was knowledgeable. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe M
Report | Print
Feb 06, 2024 -

BMW of Las Vegas responded

Hi Grace, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 17, 2024

Good car wash, that’s all I want to say. Did not like the fact that they don’t check tire inventory before your tire appointment, wasting everyone’s time. More

by jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark D
Report | Print
Jan 20, 2024 -

BMW of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 10, 2024

The dealership is clean, usuable for work, or lounging while waiting for the work to be done. I like the refreshment center offers choices of coffee, tea, etc. More

by gdcecillaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Jan 13, 2024 -

BMW of Las Vegas responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 06, 2024

I showed up a week late for my Saturday morning appointment. 'The team did quick work to squeeze me in and I was out of there with 2.5 hours. Unfortunately as I was leaving LV the next day I was More

by X7MT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent working morning of 12/16/23
Report | Print
Jan 07, 2024 -

BMW of Las Vegas responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (702) 570-0279 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 22, 2023

VERY GOOD SERVICES, EASY WORK WITH, POLITE SERVICE, WILL COME BACK, BETTER THAN ANY OTHER DEALER More

by konkerchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KOA MICHAEL
Report | Print
Dec 23, 2023 -

BMW of Las Vegas responded

Hi Konkerchen, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 18, 2023

I like the dealer but your service charges are 3 x what OTHER mechanics charge. More

by Surfcityburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huh?
Report | Print
Dec 20, 2023 -

BMW of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 16, 2023

Always a pleasure dealing with this dealership and their service department. Things are handled professionally and done right. More

by Jenn Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Daddario
Report | Print
Dec 19, 2023 -

BMW of Las Vegas responded

Hi Jenn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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