Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
780 Reviews

780 Reviews of BMW of Las Vegas - Service Center

Sort by
September 07, 2021

I drive from Henderson to this Las Vegas dealership for the exceptional service. Mauricio is knowledgeable, thorough and customer service oriented and provides a friendly and personal experience. More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio
Report | Print
Sep 08, 2021 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 04, 2021

I had a maintenance issue from another BMW dealer. I had the car taken to LV BMW. They were wonderful in getting the repair done. Many thanks to Frank, my service advisor. He was very helpful! More

by mikecsohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes and Stefan, Stefan Neamtu
Report | Print
Sep 07, 2021 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 03, 2021

While it took a while to get service scheduled -- car situation required I drive to the dealer -- once there, all excellent! I will be back. More

by burnsnl
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler G; Jarvis
Report | Print
Sep 06, 2021 -

BMW of Las Vegas responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 02, 2021

Good service and very friend ship Service and sales very Good service and very friend ship Service and sales very kind and also dealer ship also very convenient I spend this dealer more than 10years More

by Tony Han
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Eric Ziegenbein
Report | Print
Sep 07, 2021 -

BMW of Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2021

Joe has help me and provided me with excellent service, I recommend him and BMW of Las Vegas for any service you might need. Thank you More

by Cdugom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carcione
Report | Print
Sep 04, 2021 -

BMW of Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2021

Great team, courteous service , always friendly and updates on the status More

by Ladan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service department 10 ?? , Eric Ziegenbein
Report | Print
Aug 31, 2021 -

BMW of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2021

I made an appointment and still took them 3 days just to diagnose my car More

by jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler
Report | Print
Aug 30, 2021 -

BMW of Las Vegas responded

Hi Jon, we are deeply disappointed by your experience at BMW of Las Vegas. If you'd like, please contact our General Manager at (702) 570-0279. We'd appreciate the chance to make your experience a positive one.

Aug 31, 2021 -

jon responded

I should be the disappointed one…

August 26, 2021

Very professional and courteous. I would highly recommend them to anyone with a BMW needing service. Whoever made this survey must be stupid. Unless you put 25 or more word sin it won't go More

by jgoscinski21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carcione
Report | Print
Aug 30, 2021 -

BMW of Las Vegas responded

Hello, we appreciate you taking the time to leave us this feedback. We appreciate your recommendation of BMW of Las Vegas and we hope to be of service again in the future.

August 25, 2021

Service was great…. But customer service need to know what kind of vehicle you can service ….. not just BMW. Need to communicate more with service supervisor More

by sbombaylv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Perlstein
Report | Print
Aug 30, 2021 -

BMW of Las Vegas responded

Hello, we appreciate you taking the time to leave us this feedback. If you need more help, our team is available to talk -- safe travels!

August 24, 2021

Working with Joe was a pleasant experience. He accommodated all concerns professionally and with great care. He was able to provide a loaner and turn around the repairs quickly. More

by tinamak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Report | Print
Aug 30, 2021 -

BMW of Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at BMW of Las Vegas! If you have any further questions, please give us a call. We're always happy to help! Take care!

1
...
68
69
70
...
78