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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
768 Reviews

768 Reviews of BMW of Las Vegas - Service Center

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February 15, 2022

Very helpful throughout entire experience. Honest and up front about service and pricing. Good experience. More

by 4tbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
Feb 17, 2022 -

BMW of Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 14, 2022

Here at BMW Las Vegas they are efficient. All they ask is for you to be on time to your appointment. They are organized. Everyone at this establishment are very kind. I will definitely only b More

by Bmwmoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brewis, Roger Campbell, John Chaisson, Curtis Cherry, Butch Condon, David Bagheri, Anthony Aversa, Steve Broka, Cal Chan, Ahmed Bencheikh
Feb 15, 2022 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 11, 2022

Joe Monaco, in the service department is the BEST! He's been my service manager for the past few years. He always makes me feel welcomed and resolves my issues in a timely and professional manner. He's cou More

by sylviaruiz702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Feb 15, 2022 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 11, 2022

It’s been very hard getting any follow up from them on what they promised. More

by bjnlv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taylor
Feb 15, 2022 -

BMW of Las Vegas responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (702) 570-0279. We'd appreciate the chance to make your experience a positive one.

February 10, 2022

Courteous and efficient!! Easy to make an appointment and very accommodating. Service done on time. More

by jjklesq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
Feb 12, 2022 -

BMW of Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 07, 2022

Had Frank in the service department, he went above and beyond for me!! The absolute best! More

by tonyvane79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Feb 10, 2022 -

BMW of Las Vegas responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2022

The service department is a well organized office setup with professional looking service managers. The waiting lounge for customers is absolutely clean & sanitized frequently. More

by rrkazl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Llanes & Jim ( service tech)
Feb 10, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 04, 2022

My experience was awesome Marcus made my experience with BMW Las Vegas great 😌 no stress he listened to everything I had to say he even went above and beyond. He took his Time to update me about my car con More

by Ebonyazzam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
Feb 08, 2022 -

BMW of Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 04, 2022

Professional, thorough and courteous. Quick follow-up explaining what needs to be repaired and the cost. Convenient scheduling. More

by Vegasbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Ramirez
Feb 08, 2022 -

BMW of Las Vegas responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 31, 2022

Took my 535 I in for service. Frank made the whole experience a pleasure. Hats off to Frank at BMW Sahara More

by alco6785
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
Feb 04, 2022 -

BMW of Las Vegas responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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