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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
768 Reviews

768 Reviews of BMW of Las Vegas - Service Center

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March 11, 2022

Frank hughes provided excellent customer service as usual. He is a true professional and one of the most helpful you will find in a service department. More

by jeffel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes , Eric Ziegenbein
Mar 14, 2022 -

BMW of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 10, 2022

Giuseppe took care of the battery recall on my vehicle. He kept me informed of the progress. The Service was completed promptly. More

by Junecoley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giuseppe
Mar 11, 2022 -

BMW of Las Vegas responded

Hi Junecoley, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 09, 2022

Once agaln, having my vehicle serviced was a pleasurable experience...thanks to Joe Carcione and the support staff present. More

by deason1188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
Mar 11, 2022 -

BMW of Las Vegas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 07, 2022

Joe Carcione is always so very helpful, and most important I trust his recommendations. He always lets me know what i need done in a timely matter. Joe also explains everything to me in a clear matt More

by richs546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carcdione
Mar 11, 2022 -

BMW of Las Vegas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Mar 11, 2022 -

richs546 responded

Joe Carcione is always so very helpful, and most important I trust his recommendations. He always lets me know what i need done in a timely matter. Joe also explains everything to me in a clear matter.

March 07, 2022

Great service experience! Easy in and easy out with confidence the work is complete. Joe makes it easy to never think of taking my cars anywhere else. More

by drstu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carcione
Mar 10, 2022 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 06, 2022

D'Andre is an EXCELLENT SERVICE ADVISOR. He kept me informed and up to date on my girl," Chica"- Bimmer. Three days later she came home and I drove her with confidence. They always do a grea More

by castro4504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Andre Ayala-Brown
Mar 09, 2022 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 03, 2022

Excellent dealership. Please see previous review. This is an update/correction. Suffice to say, I love this dealership. More

by AIREMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Service Advisor
Mar 05, 2022 -

BMW of Las Vegas responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 01, 2022

bmw of west sahara is a great place to have your bmw service my 2008 328i i only have it service at BMW THEY DO GREAT WORK MY SERVICE ADVISOR GIUSEPPE CARCIONE IS THE BEST ANY PROBLEM I HAVE WITH MY 200 More

by NAVYSEAL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GLUSEPPE CARCIONE SERVICE ADVISOR I RATE HIM A FIVE STARS
Mar 01, 2022 -

NAVYSEAL1 responded

BMW OF WEST SAHARA IS #1

March 01, 2022

Great customer service. Sean was my service advisor and he kept me updated and explained everything well. He was very respectful and professional. More

by Amberlee M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bahr
Mar 04, 2022 -

BMW of Las Vegas responded

Hello Amberlee, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2022

With a BMW in Las Vegas, you don't have many choices, but come on...seriously, should it take 3 days to complete an oil change, air filter change, and Recall reprogramming? More

by bgannon40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Aversa
Mar 03, 2022 -

BMW of Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (702) 570-0279 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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