BMW of Las Vegas - Service Center

Frank provided great service and support. The work was done on time and done very well. The work was done on time and done very well. More

Love the video sent showing the inspection process. Also like the professionalism regarding checking. Rated 4 stars instead of 5 due waiting over 50 minutes for a courtesy shuttle. Asked for an updat Also like the professionalism regarding checking. Rated 4 stars instead of 5 due waiting over 50 minutes for a courtesy shuttle. Asked for an update after 20+ minutes and was told driver would be back in 10. After 20 minutes, had to go back up and ask for an update. 5+ minutes later finally got a ride. More

Carlos is Great. Kept me apprised of my status and helped me got my car done in time! Kept me apprised of my status and helped me got my car done in time! More

I was very pleased with the service we received at the dealership. Carlos took very good care of us. I appreciated the personalized service! dealership. Carlos took very good care of us. I appreciated the personalized service! More

The appointment was on time, the staffs were courteous and helpful and the waiting room is nice. and helpful and the waiting room is nice. More

Joe was very helpful—explained what was going on with my car and the expected maintenance over time. I felt no pressure. The waiting area was clean and well stocked with a variety of beverages. The wait car and the expected maintenance over time. I felt no pressure. The waiting area was clean and well stocked with a variety of beverages. The wait time was as expected and did not exceed the estimated time. More

The BMW Las Vegas Service provided excellent customer service and technical service on my X3. The personnel I encountered were very courteous and took a great care, especially Marcus Llanes, assistant se service and technical service on my X3. The personnel I encountered were very courteous and took a great care, especially Marcus Llanes, assistant service manager. Thank you Marcus. More

Staff very helpful. Waiting room comfortable. Staff knowledgeable. Quite clean atmosphere in waiting room. No waiting when dropping of car for service. Waiting room comfortable. Staff knowledgeable. Quite clean atmosphere in waiting room. No waiting when dropping of car for service. More

Great service from DeAndre. It was fast and an efficient turnaround on all repairs on my vehicle. It was fast and an efficient turnaround on all repairs on my vehicle. More

Excellent service. Greeted very fast. The time frame was exactly what I was told. Frank is the best!! Greeted very fast. The time frame was exactly what I was told. Frank is the best!! More