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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
768 Reviews

768 Reviews of BMW of Las Vegas - Service Center

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May 13, 2022

Focus on providing exceptional customer service with truth of interactions for all customers. Provide all informations More

by GODS LOVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All
May 16, 2022 -

BMW of Las Vegas responded

Hi. Thanks for the feedback. We strive to provide excellent service to our customers at BMW of Las Vegas. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-0279. We hope to hear from you.

May 12, 2022

I would say it was a great service the last time I went for oil changed. Very friendly service advisor. I like BMW west Sahara coz they made me feel comfortable. Nice and friendly staff. Very helpful even More

by levyrjensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre ( the nice guy)
May 14, 2022 -

BMW of Las Vegas responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2022

Joe always takes care of me and my car in a very professional and efficient manner. More

by areaia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carcione
May 09, 2022 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 05, 2022

They were friendly and professional. The dealership was extremely clean and accommodating. Thank you, BMW. More

by jason b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
May 08, 2022 -

BMW of Las Vegas responded

Hi Jason, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 05, 2022

Service advisor frank hughes is always great with us. Only thing is, your loaner program can use some work. More

by varnish702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
May 08, 2022 -

BMW of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 04, 2022

Great service department. Very prompt and efficient service. Frank is an excellent service advisor and communicated very well. More

by ppeisner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
May 06, 2022 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 02, 2022

My visit to BMW of Las Vegas was great. My car went in for service and everything went well. The dealership is very nice and all employees that interacted with me were very professional. I More

by danielkerbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Thomas
May 06, 2022 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

April 29, 2022

First, my service advisor was very professional and he communicated with me very well. The drop off was timely and the car was returned as promised. WHAT BLEW ME AWAY WAS A VIDEO I RECEIVED FROM THE TECHN More

by Jerryscullin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio
May 04, 2022 -

BMW of Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 28, 2022

Assistant manager Frank was excellent and was able to pick up the car before noon as Frank indicated More

by Jim.mlachnik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
May 02, 2022 -

BMW of Las Vegas responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 27, 2022

Joe Carcione was professional and answered all my questions I had regarding my maintenance on my BMW. More

by ANA ZEPEDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carcione
Apr 29, 2022 -

BMW of Las Vegas responded

Hi Ana, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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