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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
782 Reviews

782 Reviews of BMW of Las Vegas - Service Center

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June 05, 2022

I’m so happy for the service, Frank Hughes is the best, help me with with the best of what I need thanks so much. More

by Johndang12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes give me great service.
Jun 07, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 01, 2022

Very customer service oriented. This has been the best experience of any dealership I've had in over 40 years. They quickly diagnose the issue and work with you to get the best, a More

by 2SailAgain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Jun 02, 2022 -

BMW of Las Vegas responded

Hello, We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 27, 2022

Everything went well . . Great customer service. Only thing is I asked to wash car, they did not complete that task. More

by Shortmichael3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D Andre
May 30, 2022 -

BMW of Las Vegas responded

Hi, thank you for taking the time to leave us feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 27, 2022

The maintenance and experience of the technician s are amongst the best! I especially like that the technician takes a walk around video of your vehicle while explaining all the inspection details of yo More

by ch_47_doctor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes, Matt Blanc
May 30, 2022 -

BMW of Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

May 26, 2022

Giuseppe Carcione-Service Manager was excellent in keeping my BMW running at top performance. He looks out for any service need before it becomes a problem. More

by jameshpryor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
May 28, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 25, 2022

They are super customer oriented. After the work is finished your car comes back washed and spotless. Amazing. They have many advisors so your car can be received ASAP. The greatest More

by sherrills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes, Brian
May 27, 2022 -

BMW of Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

May 24, 2022

Sean was my advisor, very helpful and easy to communicate with. Great costumer service! A+++ More

by cesarin99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bahr
May 26, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 23, 2022

Excellent customer service. Quality maintenance services and Attention to detail. Communication of status excellent. Will continue to seek best services with this dealership. More

by jimilos777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan T
May 25, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

Joseph is a pro and was very clear about what to expect with my car. More

by panface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Monaco
May 25, 2022 -

BMW of Las Vegas responded

Hi Panface, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

May 22, 2022

Still have the same problem after spending thousands of dollars. Not sure if they know what the actual issue is and if it's going to cost $1000s if I take it it back. More

by staynz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos
May 23, 2022 -

BMW of Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-0279 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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