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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
768 Reviews

768 Reviews of BMW of Las Vegas - Service Center

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May 26, 2022

Giuseppe Carcione-Service Manager was excellent in keeping my BMW running at top performance. He looks out for any service need before it becomes a problem. More

by jameshpryor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
May 28, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 25, 2022

They are super customer oriented. After the work is finished your car comes back washed and spotless. Amazing. They have many advisors so your car can be received ASAP. The greatest More

by sherrills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes, Brian
May 27, 2022 -

BMW of Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

May 24, 2022

Sean was my advisor, very helpful and easy to communicate with. Great costumer service! A+++ More

by cesarin99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bahr
May 26, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 23, 2022

Excellent customer service. Quality maintenance services and Attention to detail. Communication of status excellent. Will continue to seek best services with this dealership. More

by jimilos777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan T
May 25, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

Joseph is a pro and was very clear about what to expect with my car. More

by panface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Monaco
May 25, 2022 -

BMW of Las Vegas responded

Hi Panface, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

May 22, 2022

Still have the same problem after spending thousands of dollars. Not sure if they know what the actual issue is and if it's going to cost $1000s if I take it it back. More

by staynz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos
May 23, 2022 -

BMW of Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-0279 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 19, 2022

Frank H was my advisor. I just had an oil change, Frank was very nice and helpful even though the service department looked very busy. He took the time to go over my brake p More

by Bdog8882@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
May 21, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 18, 2022

Sean was helpful and answered all my questions. He went through what my car needed and also took time to communicate the status of when my car would be finished. More

by jkhappy22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bahr
May 20, 2022 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 16, 2022

Quick and thorough Service without trying to up-sale services. The representative was knowledgeable and to the point. More

by philipvance84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D’Andre
May 18, 2022 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 15, 2022

Everyone is very helpful and friendly. Dealership is very clean and has plenty of waiting areas/space. More

by rhmbera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
May 17, 2022 -

BMW of Las Vegas responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

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