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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
783 Reviews

783 Reviews of BMW of Las Vegas - Service Center

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June 22, 2022

Joe the service adviser was a real professional and great customer service he made everything go smoothly and easy More

by jesusrodriguez0404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 23, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 20, 2022

I have to say that my service adviser is the best! !! Frank Hughes is always helpful, more than once, he gets my car quickly than normal, when they said I have to wait for my car 3 hours, I got my car More

by yamine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
Jun 22, 2022 -

BMW of Las Vegas responded

Hi Yamine, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 19, 2022

Always very professional. Service is excellent I love my BMW. Would never go anywhere else!! More

by scbroka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 19, 2022 -

scbroka responded

Great job

June 18, 2022

Starting from the awkward arrival experience (entrance) to the basic coffee station, and unappealing desk organization with the Reps, I found the overall experience underwhelming. Compared to other BMW dea More

by aldocontrerasalba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 21, 2022 -

BMW of Las Vegas responded

Hi Aldocontrerasalba, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 570-0279 to discuss what we can do to help.

June 17, 2022

V we were traveling to Vefaszabd needed a service in our X3. East to get an appointment and Frank our service advisor was very helpful More

by johnnymancuso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank in service and a delightful shuttle driver that I can’t remember his name
Jun 19, 2022 -

BMW of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2022

Always outstanding service with Frank Hughes at BMW Las Vegas! Can’t go wrong with this service department. More

by elmer.sena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
Jun 19, 2022 -

BMW of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2022

The service department at this location is amazing. I have lived in the area for almost 2 years and this is the only location I would ever take my vehicle for maintenance. This team always greets me wi More

by rodneygreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 17, 2022 -

BMW of Las Vegas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 15, 2022

Overall very please with the service department at BMW on Sahara. I have been going there for over 10 years now and they have always treated us with respect and provided great service to the car. Joe Monac More

by spike326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Jun 17, 2022 -

BMW of Las Vegas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 10, 2022

Knowledgeable with their product. Helped me promptly and kept in touch through the process of my routine maintenance. Love the video my tech sent me too! More

by Golfer702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 13, 2022 -

BMW of Las Vegas responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 10, 2022

The appointment went very smoothly. Service consultant Frank completed scheduled services and my proposed issues very thoroughly. A video was sent to me by a service tech is very helpfu More

by njdragon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 13, 2022 -

BMW of Las Vegas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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