BMW of Las Vegas - Service Center

Excellent mechanical work. They definitely need a better system for time management. A simple oil change can easily take 4 - 5 hours of your day, depending on how busy they are They definitely need a better system for time management. A simple oil change can easily take 4 - 5 hours of your day, depending on how busy they are. A system of text messages w updates would be welcomed so the client could manage their own professional schedule. I've lost many hours just waiting there for my car and this can be frustrating. Autonation's Toyota dealership (I also have a 4Runner) has a better system for clients. I want to note that my service rep, Sean Bahr is excellent. No complaints there. It's management that needs to rethink their system. More

Due for 20k service, I called on Saturday which they accommodate me for that day. The service was done in 3 hours in which promised. Thanx to Carlos, my service advisor. accommodate me for that day. The service was done in 3 hours in which promised. Thanx to Carlos, my service advisor. More

Service always is the best . Carlos is friendly and fixed my appointment fast even was my mistake. He’s always been taking care customers. Carlos is friendly and fixed my appointment fast even was my mistake. He’s always been taking care customers. More

I was very satisfied with the way my service appointment. The convenience of dropping off my car, and the pickup was so easy. The convenience of dropping off my car, and the pickup was so easy. More

Great customer service keeping to the appointment time. I loved the video they sent to me as they were actually doing the maintenance inspection. I love my X1. I loved the video they sent to me as they were actually doing the maintenance inspection. I love my X1. More

Excellent customer service from the BMW Service team. Very efficient and knowledgeable service advisor, even with a video walkthrough on the job. Very efficient and knowledgeable service advisor, even with a video walkthrough on the job. More

BMW Las Vegas service department is excellent. Professional, attentive, and personable. The facility was clean, organized, and comfortable. Professional, attentive, and personable. The facility was clean, organized, and comfortable. More

BMW Las Vegas provides the best customer service in town. The staff is friendly and accommodating. The staff is friendly and accommodating. More

This place has the most courteous and knowledgeable service advisors, you even get a video walkthrough of your service. The place is clean! Including restrooms Fresh coffee every time. Plenty of service advisors, you even get a video walkthrough of your service. The place is clean! Including restrooms Fresh coffee every time. Plenty of outlets for charging electronics More

Joe Monaco is my trusted Service Agent. He is always upfront. He always keeps me updated on my car and my car is always done on time. He is always upfront. He always keeps me updated on my car and my car is always done on time. More