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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
768 Reviews

768 Reviews of BMW of Las Vegas - Service Center

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November 16, 2022

I found a couple of dents on the my hood after leaving my car with the dealer overnight. I tried to contact them for any remedies, service advisor and supervisor kept promising to call back, but It has been More

by catgphan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor and Josh
Report | Print
Nov 21, 2022 -

BMW of Las Vegas responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 16, 2022

I am really happy with this dealership, service advisor was really helpful, being that I was a walk in. Thank you for the type of service you rendered. More

by Elena Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
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Nov 21, 2022 -

BMW of Las Vegas responded

Hello Elena, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 10, 2022

My service advisor, Joe Monaco , is very friendly and knowledgeable. I have had my cars serviced here for about 15 years and have had excellent service the entire time! More

by dbouyea46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Report | Print
Nov 18, 2022 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 07, 2022

Great service like always. Work was done at/around promised time. Dealership has comfortable lounge area. More

by coy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 15, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 06, 2022

Great service from the front door to leaving! Thanks Lisa! This dealership will provide what you need! More

by Ifd_702
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Nov 13, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 03, 2022

Easy in and out. No problems and no cost. Could not have been any easier. More

by lvdlballard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 11, 2022 -

BMW of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2022

My service gentleman, Frank was awesome to work with- Quick friendly and honest. Will be back again ! More

by Fightclub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Z and Frank
Report | Print
Nov 11, 2022 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2022

My service rep. Jordan did a great job. He was very attentive in helping me with all my cars needs. He deserves a 5 star rating. Thanks again for all your help. More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Trujillo
Report | Print
Nov 07, 2022 -

BMW of Las Vegas responded

Hi Alan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 30, 2022

The service department and Joe Carcione in particular, are real nice to deal with and very thorough. They go through the vehicles in detail. More

by mikkim007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carcione, Lisa Parasrami
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Nov 07, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Nov 07, 2022 -

mikkim007 responded

Joe Carcione is always a pleasure to deal with. Very experienced and knowledgeable. Very helpful,professional and courteous. Asset to the business.

October 29, 2022

Very clean, friendly, accommodating and efficient. Will go back again when I need a new vehicle More

by Allanpicc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank in Service , Lisa Parasrami
Report | Print
Nov 06, 2022 -

BMW of Las Vegas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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