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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
765 Reviews

765 Reviews of BMW of Las Vegas - Service Center

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December 30, 2022

I brought my BMW X5 in for service, and the service was just as I expected, top-notch! My service rep's name was Thomas, He was able to convey the problem with clarity, answered all my questions, and was p More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gierczic
Jan 03, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 26, 2022

A great place to buy a new BMW, and if they do not have what you want there is an option to custom order if your willing to wait. They are part of AutoNation so there certified and used are fixed prices a More

by Serenity of Nirvana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Carsione
Dec 29, 2022 -

BMW of Las Vegas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Dec 29, 2022 -

Serenity of Nirvana responded

Am not consistenly impressed with Sales Managers, they insulted my military service when they refused to honor a military promotion through BMW North America.

December 22, 2022

Adviser was knowledgeable & kept me informed Car was finished when promised & was washed & cleaned when I picked it up More

by jbilotta44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember my advisors name
Dec 26, 2022 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 22, 2022

The service was completed before the time that was promised. The entire service team did an outstanding job and the little extras of washing the car and wiping down the wheels was great. More

by Chris R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe
Dec 26, 2022 -

BMW of Las Vegas responded

Hi Chris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 19, 2022

Very efficient in service. Facility is so clean. My car was cleaned inside and out in addition to regular maintenance. Staff are very nice. More

by kathybrown.garybrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
3431 service advisor number
Dec 22, 2022 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 19, 2022

Las Vegas bmw is a great dealership. And I would send my friends and family to them when buy a new car. More

by Forbes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Dec 22, 2022 -

BMW of Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 18, 2022

Service agent Joseph Monaco is the BESR knows his stuff, keep one posted, take time to explain everything, always friendly. More

by Jankel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Monaco
Dec 21, 2022 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 18, 2022

My service representative, Joe Montano, was very helpful and all of my issues were addressed. More

by Eraney07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Montano
Dec 21, 2022 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 16, 2022

My service advisor, Thomas, did a wonderful job fitting me in on short notice and ensuring my problem was solved. Very responsive to communications. More

by lcarlsonbulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Dec 19, 2022 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 16, 2022

I’ve had Joe M since I bought my car. The car sells itself, but the customer service from a person like Joe, is what makes the experience even better! Straight to the point about whats More

by J.J. Wohlers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Dec 20, 2022 -

BMW of Las Vegas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. Don't hesitate to call us if you ever need anything. Be safe on the road!

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