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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
768 Reviews

768 Reviews of BMW of Las Vegas - Service Center

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January 22, 2023

It is fabulous. The service department keeps me coming back. Frank H. is awesome. They never over sell you anything and are honest. More

by laxmom26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
Jan 24, 2023 -

BMW of Las Vegas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 22, 2023

Frank is amazing! Only reason I keep coming back to this location to get my car serviced. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jan 25, 2023 -

BMW of Las Vegas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 21, 2023

The advisors Jordan and Lexi are always very helpful and friendly, helped me claimed the tired insurance and set up rental cars while my car was in the shop, everything was easy and worry free. More

by CChen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi
Jan 24, 2023 -

BMW of Las Vegas responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2023

We had serviced our cars for more than 20 years at this location and as always it was courteous, accommodating, friendly, fast and everything that needed to be done was accomplished. More

by irenesantini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
Jan 23, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 20, 2023

Been working with them for years, never had a bad experience. Professional and efficient, and reasonably priced. More

by dealerrater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Trujillo
Jan 23, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 20, 2023

My service manager D'Andre Ayala-Brown has been great! He is very professional and knowledgeable. The service to my vehicle has been on par. The car wash, though complimentary, has just been okay the l More

by arthurjonesjr66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Andre Ayala-Brown
Jan 23, 2023 -

BMW of Las Vegas responded

Hello Arthur, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 19, 2023

Courteous and friendly staff, attractive lobby with nice refreshments and my service manager DiAndre was great. Got in and out in a very reasonable time. More

by Richardreed8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Andre
Jan 23, 2023 -

BMW of Las Vegas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

Their service is very thoughtful, their attitude is very good, and the environment is very comfortable! More

by Yhyjessiecute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexix
Jan 23, 2023 -

BMW of Las Vegas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2023

Joe is very helpful and friendly. He takes the time to explain the service being completed. Joe gives Awesome customer service all the time! More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C
Jan 20, 2023 -

BMW of Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at BMW of Las Vegas! If you have any further questions, please give us a call. We're always happy to help!

January 14, 2023

My car began to experience problems driving to the CES show from LA. I needed to get my car fixed on a Saturday. Carlos was great, and he expedited my service work, knowing I needed to get back to LA. The More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 19, 2023 -

BMW of Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Las Vegas! If you need more help, our team is available to talk -- safe travels!

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