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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
765 Reviews

765 Reviews of BMW of Las Vegas - Service Center

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June 03, 2024

Carlos Castro provided Great service experience. Clear communication with him and an outstanding attitude. Was able to clearly articulate proper expectations and deadlines. More

by Edgar Mijares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castro
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Jun 07, 2024 -

BMW of Las Vegas responded

Hi Edgar, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Las Vegas! If you ever need help, just give us a call. Happy motoring!

June 01, 2024

Friendly,nice and fast service. Went in to have a recall done on my BMW. More

by Fred.kauahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar was the technician and Lexis was tge service advisor
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Jun 05, 2024 -

BMW of Las Vegas responded

Hi, thank you so much for the positive review! Feel free to stop by if you ever need any more help.

May 29, 2024

All staff were courteous and professional. Joe was wonderful and kept me updated on all things necessary. More

by cathvegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe - Sahara
Report | Print
May 30, 2024 -

BMW of Las Vegas responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. Feel free to stop by if you ever need any more help.

May 27, 2024

I get my car serviced here often they’re really good but last time they forgot to tighten up my oil drain cover and it was scraping all over , couldn’t go back because the ur enclosed for Memorial Day More

by M6fasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
May 29, 2024 -

BMW of Las Vegas responded

Hello, thank you; we appreciate your feedback! Thank you for leaving feedback. Please reach out to us at (702) 570-0279 so we may identify ways to improve your experience.

May 25, 2024

Friendly service people. Quickly got the car in to fix my sunroof. Very happy with it and the professional way everything was done. More

by tomkruger2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Report | Print
May 27, 2024 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 24, 2024

Lexis in service at Las Vegas BMW is the best she took care of us and kept us updated on everything going on. Thank you Lexis you are excellent Mr. Thomas More

by Broncoscountry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexis
Report | Print
May 27, 2024 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2024

I felt bullied! I came for oil change and this service advisor after playing with his computer gave me an estimated amount of $3000+ and said that I need to replace More

by weng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Leslie
Report | Print
May 23, 2024

Everyone is kind and helpful. I have been working with Joe for almost 10 years. He is the best. More

by marquez_angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Report | Print
May 24, 2024 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2024

We were traveling from Grand Canyon to Seattle and had an issue we couldn’t resolve. We made an appointment when we were leaving the GC. We actually arrived about an hour early but Tyler handled everythin More

by Sammyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
May 25, 2024 -

BMW of Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 21, 2024

The service staff is Very Helpful and Accomodating! The wait time was very minimal , and the environment was clean and relaxed. More

by mzholliday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Various
Report | Print
May 24, 2024 -

BMW of Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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