BMW of Las Vegas - Service Center

First of all ! !! The dealership very clean. a lot of room every employee very friendly and professional was extremely efficient I was to Thanks !!! Joe for his exce !! The dealership very clean. a lot of room every employee very friendly and professional was extremely efficient I was to Thanks !!! Joe for his excellent service!!!! More

Great customer service and professionalism of staff. Would recommend to any person considering to buy or lease their next vehicle. Would recommend to any person considering to buy or lease their next vehicle. More

After hitting a pot hole and having a flat tire, I went to 2 tire stores, the first one could not help me with the BMW Pirelli Tire, 2nd famous tire store wanted $1,268 for two front tires on my 740i. Cal to 2 tire stores, the first one could not help me with the BMW Pirelli Tire, 2nd famous tire store wanted $1,268 for two front tires on my 740i. Called BMW of Las Vegas and they were half the price, got me in same day, then found out they were covered on my extended warranty and it would cost me $50 deductible. Tyler was amazing, informative, communicative and I cannot tell you how great they were.. here I thought I could save money at a tire center and boy was I wrong~ Thanks BMW More

Excellent service and they actually care about the customer and the quality of their work. My service tech sent a video of my vehicle while he inspected it and made recommendations on what needed to b customer and the quality of their work. My service tech sent a video of my vehicle while he inspected it and made recommendations on what needed to be done.. My service man advisor Joe Monaco went out of his way to help us. Getting my vehicle back to me asap for I have an eye operation tomorrow. Thanks to him and Josh Martinez who set everything up for me at nearly 5 pm on Saturday. Thanks to all. More

Great service and great communication throughout the process. Got the car in quickly, had to leave it a couple days, Pickup was quick and easy. process. Got the car in quickly, had to leave it a couple days, Pickup was quick and easy. More

They took my car for oil change, when I got it back my car was dirty and they did not reset the lights of the oil change so the lights keep beeping all the time, I have to take back on Monday talk to Jord car was dirty and they did not reset the lights of the oil change so the lights keep beeping all the time, I have to take back on Monday talk to Jordan Trujillo and he really apologize for the inconvenience and took care the situation, the other representative who did not do his job well is Joe Monaco; the first time when I took my car with Jordan Trujillo was excellent, but this second time with Joe Monaco was bad he probably need more training. More

Great service, prompt and friendly stuff…clean environment…Excellent customer service…Joe Monaco is the best advisor I have so far…they take good care of my car, wash and sanitized it..Would defin environment…Excellent customer service…Joe Monaco is the best advisor I have so far…they take good care of my car, wash and sanitized it..Would definitely recommend to anyone looking for good service..😉🤩 More

I was a lil skeptical about the dealership when I read the reviews (many them were not nice) until i brought my X1 in for a 3yr/36k miles service. I was totally overwhelmed by how nice and courteous the the reviews (many them were not nice) until i brought my X1 in for a 3yr/36k miles service. I was totally overwhelmed by how nice and courteous the staff were. The service manager, Frank, was honest and extra helpful. He told me i didn't need the service yet but that I had 2 recalls, which i didn't even know about. He said it would take about 1.5hr to fix the recalls coz the mechanic had to update the software in my car. While waiting in the lobby, which was very nice and clean, i had 3 cups of Starbucks coffee free of charge and browsed through the inventory in the service department; and before i know it, my car was already done. it took them 2 hours to update the software but it's all worth it. Now my car is up to date with the software, and I left with a happy face. I would definitely bring my car back there again for all future services. Thank you, Frank, and all service members who helped making my day at the dealership a pleasant experience. More

Great promt, thorough, efficient, friendly service by Joe Carceione and his team. I would recommend. Carceione and his team. I would recommend. More

JOE C is top notch, an absolute asset to the dealership. I will continue to purchase/lease BMW's because I know I have someone who cares there to help me during my ownership. One thing that happened and s I will continue to purchase/lease BMW's because I know I have someone who cares there to help me during my ownership. One thing that happened and should be double checked prior to pulling the vehicle up or maybe someone just had an off day, when I picked my X7 up there were greasy hand marks on my the interior of my drivers door and some black on my seats (cognac interior so it shows it all).. I keep a rag in my car so I just cleaned it however I know if I would've told Joe he would've had it handled immediately. Appreciate y'all over at Las Vegas BMW! More