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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
765 Reviews

765 Reviews of BMW of Las Vegas - Service Center

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March 01, 2023

I have gone here since I got my first BMW in 2020 and because of their service, wished I had bought one a long time ago! More

by brbrlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D’Andre
Mar 06, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 01, 2023

Mr. Carlos Castro, my service representative, provided excellent, professional, and courteous customer service. He took the time to explain in detail what was wrong, and the repair was completed on time. More

by Charmarkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castro
Mar 06, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 28, 2023

Clean dealership with very friendly staff. They work efficiently and do a great job on the cars. More

by dkerbs116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall Thomas, Lexis Hall
Mar 05, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 27, 2023

Helpful and easy to understand, D’Andre is excellent costumer service , car was fixed fast More

by Raul Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D’Andre
Mar 04, 2023 -

BMW of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

Dre and Thomas were amazing on communicating and walking me through each step of my experience! More

by Brit M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, Dre
Mar 06, 2023 -

BMW of Las Vegas responded

Hello Brit, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 23, 2023

Wonderful service department. Joe took care of my car while I had a tasty hot chocolate. More

by Sandyparis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe monaco
Feb 27, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 22, 2023

First of all ! !! The dealership very clean. a lot of room every employee very friendly and professional was extremely efficient I was to Thanks !!! Joe for his exce More

by bobchang71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Feb 26, 2023 -

BMW of Las Vegas responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

February 22, 2023

Great customer service and professionalism of staff. Would recommend to any person considering to buy or lease their next vehicle. More

by Inna Mizrahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 26, 2023 -

BMW of Las Vegas responded

Hello Inna, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 22, 2023

My previous interaction with the dealership were always good. On Feb 17 I purchased a used vehicle. Brought it back 3 days later because the radiator was losing coolant badly. Now I am told that it takes 2 More

by Carl
Recommend Dealer
No
Employees Worked With
Ardie
Feb 26, 2023 -

BMW of Las Vegas responded

Hello Carl, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-0279 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

February 21, 2023

Excellent service and they actually care about the customer and the quality of their work. My service tech sent a video of my vehicle while he inspected it and made recommendations on what needed to b More

by Kenneth
Recommend Dealer
Yes
Employees Worked With
Joe monoco, Josh Martinez and the tech who performed the work
Feb 25, 2023 -

BMW of Las Vegas responded

Hi Kenneth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Feb 25, 2023 -

Kenneth responded

I will your my new Dealershii and of course The service dept is top notch

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