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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
768 Reviews

768 Reviews of BMW of Las Vegas - Service Center

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March 02, 2023

Frank was amazing, professional and really made me feel good about my experience. I'll be returning for sure and taking a hard look to see if Frank is available to assist. More

by hughes_ryanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
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Mar 06, 2023 -

BMW of Las Vegas responded

Hello, thank you for your kind review; we are happy to pass along your comments to Frank here at BMW of Las Vegas! If you ever need help, just give us a call. Happy motoring!

March 02, 2023

Frank Hughes is great to work with and extremely professional. He always keeps us informed and makes the service process easy. More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
Report | Print
Mar 06, 2023 -

BMW of Las Vegas responded

Hello, thank you for your kind review; we are happy to pass along your comments to Frank here at BMW of Las Vegas! If you need more help, our team is available to talk -- safe travels!

March 02, 2023

Everyone from the guy who took my keys to the guy who gave me back my keys to include Thomas my contact was great! It would have been 5 stars if not for the cashier. She was cold and not friendly.! More

by jamesr0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Mar 06, 2023 -

BMW of Las Vegas responded

Hello, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

March 01, 2023

I have gone here since I got my first BMW in 2020 and because of their service, wished I had bought one a long time ago! More

by brbrlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D’Andre
Report | Print
Mar 06, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 01, 2023

Mr. Carlos Castro, my service representative, provided excellent, professional, and courteous customer service. He took the time to explain in detail what was wrong, and the repair was completed on time. More

by Charmarkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castro
Report | Print
Mar 06, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 28, 2023

Clean dealership with very friendly staff. They work efficiently and do a great job on the cars. More

by dkerbs116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall Thomas, Lexis Hall
Report | Print
Mar 05, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 27, 2023

Helpful and easy to understand, D’Andre is excellent costumer service , car was fixed fast More

by Raul Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D’Andre
Report | Print
Mar 04, 2023 -

BMW of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

Dre and Thomas were amazing on communicating and walking me through each step of my experience! More

by Brit M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, Dre
Report | Print
Mar 06, 2023 -

BMW of Las Vegas responded

Hello Brit, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 23, 2023

Wonderful service department. Joe took care of my car while I had a tasty hot chocolate. More

by Sandyparis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe monaco
Report | Print
Feb 27, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 22, 2023

My previous interaction with the dealership were always good. On Feb 17 I purchased a used vehicle. Brought it back 3 days later because the radiator was losing coolant badly. Now I am told that it takes 2 More

by Carl
Recommend Dealer
No
Employees Worked With
Ardie
Report | Print
Feb 26, 2023 -

BMW of Las Vegas responded

Hello Carl, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-0279 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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