BMW of Las Vegas - Service Center
Las Vegas, NV
765 Reviews of BMW of Las Vegas - Service Center
Mr. Carlos Castro, my service representative, provided excellent, professional, and courteous customer service. He took the time to explain in detail what was wrong, and the repair was completed on time. excellent, professional, and courteous customer service. He took the time to explain in detail what was wrong, and the repair was completed on time. More
First of all ! !! The dealership very clean. a lot of room every employee very friendly and professional was extremely efficient I was to Thanks !!! Joe for his exce !! The dealership very clean. a lot of room every employee very friendly and professional was extremely efficient I was to Thanks !!! Joe for his excellent service!!!! More
My previous interaction with the dealership were always good. On Feb 17 I purchased a used vehicle. Brought it back 3 days later because the radiator was losing coolant badly. Now I am told that it takes 2 good. On Feb 17 I purchased a used vehicle. Brought it back 3 days later because the radiator was losing coolant badly. Now I am told that it takes 2 or 3 days to process the 90 day warranty before repairs can start. Not acceptable!! More
Excellent service and they actually care about the customer and the quality of their work. My service tech sent a video of my vehicle while he inspected it and made recommendations on what needed to b customer and the quality of their work. My service tech sent a video of my vehicle while he inspected it and made recommendations on what needed to be done.. My service man advisor Joe Monaco went out of his way to help us. Getting my vehicle back to me asap for I have an eye operation tomorrow. Thanks to him and Josh Martinez who set everything up for me at nearly 5 pm on Saturday. Thanks to all. More