BMW of Las Vegas - Service Center
Las Vegas, NV
765 Reviews of BMW of Las Vegas - Service Center
Every time I come in my service advisor. It’s also always readily available to assist me in any way that is needed. Thank you Tyler for always coming through. It’s also always readily available to assist me in any way that is needed. Thank you Tyler for always coming through. More
When vehicle was dropped off, no eta on when work would be completed. It should not be a guessing game as to the return of the vehicle. The problems were computer related and it seems like 9 and a half hou be completed. It should not be a guessing game as to the return of the vehicle. The problems were computer related and it seems like 9 and a half hours for this work is excessive. Would have been really upset if I had chosen to WAIT for the vehicle. Need a better system. More
I was not Happy with my last service, I was charged $200 more than quota I received 30days prior, so I was penalized for not having my x1 service at the time when giving me the quota. This isn’t right to ch more than quota I received 30days prior, so I was penalized for not having my x1 service at the time when giving me the quota. This isn’t right to charge extra and the lease is almost up in 9months! I was not happy about this service!! More
Frank was very detailed and wanted to make sure the issue with my car was checked out. He also suggested that while my car was getting looked that since the service was due they could knock that out at the with my car was checked out. He also suggested that while my car was getting looked that since the service was due they could knock that out at the same time saving me another service trip. I appreciate the extra effort he made to do that and the time he saved me. More
Brought my X5 in for service, the service rep was refreshingly honest about what service was needed and what was "recommended" but could wait. Other than overall quality of work, that's the single bi refreshingly honest about what service was needed and what was "recommended" but could wait. Other than overall quality of work, that's the single biggest point I use to rate a dealership service center. Well done. More