Back

BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
765 Reviews

765 Reviews of BMW of Las Vegas - Service Center

Sort by
March 16, 2023

The service I received was great. your rep accomidated me in every way. I will definitely be back. More

by howie309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
Mar 20, 2023 -

BMW of Las Vegas responded

Hi, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value. we hope you'll consider us again in the future!

March 16, 2023

Every time I come in my service advisor. It’s also always readily available to assist me in any way that is needed. Thank you Tyler for always coming through. More

by Kimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 20, 2023 -

BMW of Las Vegas responded

Hi Kimmy, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 16, 2023

They are great! Nice waiting area, great location, very fast and they take care of my car well. More

by Bill McKee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 20, 2023 -

BMW of Las Vegas responded

Hi Bill, We appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

March 16, 2023

When vehicle was dropped off, no eta on when work would be completed. It should not be a guessing game as to the return of the vehicle. The problems were computer related and it seems like 9 and a half hou More

by unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas
Mar 20, 2023 -

BMW of Las Vegas responded

Hello, we appreciate you taking the time to leave us this feedback. If you are willing, please call our General Manager at (702) 570-0279 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

March 16, 2023

I was not Happy with my last service, I was charged $200 more than quota I received 30days prior, so I was penalized for not having my x1 service at the time when giving me the quota. This isn’t right to ch More

by Not Happy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Taylor and Tyler
Mar 20, 2023 -

BMW of Las Vegas responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Las Vegas take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0279 -- we hope to hear from you soon.

March 14, 2023

Frank was very detailed and wanted to make sure the issue with my car was checked out. He also suggested that while my car was getting looked that since the service was due they could knock that out at the More

by Traci Carzoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank - Assistant Service Manager
Mar 18, 2023 -

BMW of Las Vegas responded

Traci, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 14, 2023

Joe was very helpful and attentive. Explained everything in detail, offering his card in case I needed more information. More

by scott.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Monaco
Mar 18, 2023 -

BMW of Las Vegas responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 13, 2023

Brought my X5 in for service, the service rep was refreshingly honest about what service was needed and what was "recommended" but could wait. Other than overall quality of work, that's the single bi More

by Joe M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent? Troy? Can't remember, but he was great.
Mar 17, 2023 -

BMW of Las Vegas responded

Hi Joe, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

Good service. Excellent service advisor. Clean waiting area. Good mix of vehicles in show room. More

by mpivoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Carlone
Mar 17, 2023 -

BMW of Las Vegas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 12, 2023

Wish the service department could more friendly. Other than that, this is a 5 stars dealer. More

by Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the name
Mar 14, 2023 -

BMW of Las Vegas responded

Hi Tran, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

...
34
...