BMW of Las Vegas - Service Center

Great customer service, they know how to save my time, I needed to leave my car there for maintenance and they gave me loaner car right away. needed to leave my car there for maintenance and they gave me loaner car right away. More

Joe was nice and on track of my m4’s maintenance for 1200 miles and letting me know how should it works. He take care of everything with me and excellent customer service miles and letting me know how should it works. He take care of everything with me and excellent customer service More

I was not Happy with my last service, I was charged $200 more than quota I received 30days prior, so I was penalized for not having my x1 service at the time when giving me the quota. This isn’t right to ch more than quota I received 30days prior, so I was penalized for not having my x1 service at the time when giving me the quota. This isn’t right to charge extra and the lease is almost up in 9months! I was not happy about this service!! More

The service I received was great. your rep accomidated me in every way. I will definitely be back. your rep accomidated me in every way. I will definitely be back. More

Every time I come in my service advisor. It’s also always readily available to assist me in any way that is needed. Thank you Tyler for always coming through. It’s also always readily available to assist me in any way that is needed. Thank you Tyler for always coming through. More

Service was very friendly and knowledgeable. Cost of repairs estimate was spot on, no surprises. My service rep had to leave unexpectedly midstream and manager took over without missing a beat. Cost of repairs estimate was spot on, no surprises. My service rep had to leave unexpectedly midstream and manager took over without missing a beat. My car had to be towed in from outside the city, I was immediately notified by BMW that they received the car. Notifications and updates by text messages were very helpful. Parts for repair were immediately available so no wait time there. Overall a great experience. More

They are great! Nice waiting area, great location, very fast and they take care of my car well. Nice waiting area, great location, very fast and they take care of my car well. More

When vehicle was dropped off, no eta on when work would be completed. It should not be a guessing game as to the return of the vehicle. The problems were computer related and it seems like 9 and a half hou be completed. It should not be a guessing game as to the return of the vehicle. The problems were computer related and it seems like 9 and a half hours for this work is excessive. Would have been really upset if I had chosen to WAIT for the vehicle. Need a better system. More

Frank was very detailed and wanted to make sure the issue with my car was checked out. He also suggested that while my car was getting looked that since the service was due they could knock that out at the with my car was checked out. He also suggested that while my car was getting looked that since the service was due they could knock that out at the same time saving me another service trip. I appreciate the extra effort he made to do that and the time he saved me. More

Joe was very helpful and attentive. Explained everything in detail, offering his card in case I needed more information. Explained everything in detail, offering his card in case I needed more information. More