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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
780 Reviews

780 Reviews of BMW of Las Vegas - Service Center

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April 10, 2023

Excelente service and attention from Carlos Castro at BMW Las Vegas. On time and courteous. Good communication. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castro
Apr 21, 2023 -

BMW of Las Vegas responded

Hi Martha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Great experience as always. My wife and I are long-time, loyal customers at BMW of Las Vegas (since 2008) due to the consistency of: (1) great customer service (2) outstanding More

by K. Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Carcione
Apr 21, 2023 -

BMW of Las Vegas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

Very clean & organized. Thomas was helpful & professional. I loved the video of how you show how Eve is working. More

by Twilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Apr 21, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2023

The scheduling system can be improved. The service rep Giuseppe is very friendly and helpful. More

by John foong
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
Apr 08, 2023 -

BMW of Las Vegas responded

Hello John, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2023

While on vacation from Washington state, we suffered the dreaded “check engine” light. Our service writer Mark @ BMW of LV was amazing! He was able to offer us a loaner, which was so convenient, and no surp More

by jbdrake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 07, 2023 -

BMW of Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 04, 2023

Thank you Mark D a service advisor that helped us immediately. He was so kind and informative. Thank you More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Daddario
Apr 07, 2023 -

BMW of Las Vegas responded

Hi Tyler, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 03, 2023

Great service and my advisor always gives great advice regarding my car and the repairs recommended. More

by 705013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 06, 2023 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2023

I have worked with Frank and Tyler at the service department for the duration of my car. Everything I needed when it comes to servicing my vehicle has been met with exceptional professionalism by bot More

by BR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Tyler
Apr 05, 2023 -

BMW of Las Vegas responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 31, 2023

Outstanding customer service, and Joe Monaco, works hard to ensure his customers are treated like family. More

by wsegee0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Apr 04, 2023 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

Not friendly at the entrance of service tunnel. (They don’t come to the car to help and make you go get the key ) But service advisor was perfect! More

by Yukiosako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 04, 2023 -

BMW of Las Vegas responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0279 to discuss what we can do to help.

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