BMW of Las Vegas - Service Center

Very clean & organized. Thomas was helpful & professional. I loved the video of how you show how Eve is working. Thomas was helpful & professional. I loved the video of how you show how Eve is working. More

The scheduling system can be improved. The service rep Giuseppe is very friendly and helpful. The service rep Giuseppe is very friendly and helpful. More

Thank you Mark D a service advisor that helped us immediately. He was so kind and informative. Thank you immediately. He was so kind and informative. Thank you More

While on vacation from Washington state, we suffered the dreaded “check engine” light. Our service writer Mark @ BMW of LV was amazing! He was able to offer us a loaner, which was so convenient, and no surp dreaded “check engine” light. Our service writer Mark @ BMW of LV was amazing! He was able to offer us a loaner, which was so convenient, and no surprises. Whew! Saved our vacation. Thank you Mark! More

Great service and my advisor always gives great advice regarding my car and the repairs recommended. regarding my car and the repairs recommended. More

I have worked with Frank and Tyler at the service department for the duration of my car. Everything I needed when it comes to servicing my vehicle has been met with exceptional professionalism by bot department for the duration of my car. Everything I needed when it comes to servicing my vehicle has been met with exceptional professionalism by both. This service department is amongst the best I have been to. More

Outstanding customer service, and Joe Monaco, works hard to ensure his customers are treated like family. to ensure his customers are treated like family. More

Frank Hughes at the service department is the best advisor I've had & trust me I've been through many from all makes. Always goes the extra mile to help. We currently own 2 BMWs. We live in Henderson advisor I've had & trust me I've been through many from all makes. Always goes the extra mile to help. We currently own 2 BMWs. We live in Henderson & I actually go out of my way to drive across town because it's a night & day difference in the service from the Henderson location. The only suggestion I would make is that they need to have more loaner vehicles available. Trying to get one is like pulling teeth. More

Not friendly at the entrance of service tunnel. (They don’t come to the car to help and make you go get the key ) But service advisor was perfect! (They don’t come to the car to help and make you go get the key ) But service advisor was perfect! More

Mauricio Alquezada of Sahara BMW did an outstanding job with my insurance company for repairs. He kept me in the loop the entire time, he explained the damages and the cost to repair. He worked between me with my insurance company for repairs. He kept me in the loop the entire time, he explained the damages and the cost to repair. He worked between me and the insurance adjuster for an efficient repair and out the door time. Outstanding service by Mauricio. More