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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
765 Reviews

765 Reviews of BMW of Las Vegas - Service Center

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April 04, 2023

Thank you Mark D a service advisor that helped us immediately. He was so kind and informative. Thank you More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Daddario
Apr 07, 2023 -

BMW of Las Vegas responded

Hi Tyler, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 03, 2023

Great service and my advisor always gives great advice regarding my car and the repairs recommended. More

by 705013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 06, 2023 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2023

I have worked with Frank and Tyler at the service department for the duration of my car. Everything I needed when it comes to servicing my vehicle has been met with exceptional professionalism by bot More

by BR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Tyler
Apr 05, 2023 -

BMW of Las Vegas responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 31, 2023

Not friendly at the entrance of service tunnel. (They don’t come to the car to help and make you go get the key ) But service advisor was perfect! More

by Yukiosako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 04, 2023 -

BMW of Las Vegas responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0279 to discuss what we can do to help.

March 31, 2023

Outstanding customer service, and Joe Monaco, works hard to ensure his customers are treated like family. More

by wsegee0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Apr 04, 2023 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

Frank Hughes at the service department is the best advisor I've had & trust me I've been through many from all makes. Always goes the extra mile to help. We currently own 2 BMWs. We live in Henderson More

by dnkltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
Apr 04, 2023 -

BMW of Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

Mauricio Alquezada of Sahara BMW did an outstanding job with my insurance company for repairs. He kept me in the loop the entire time, he explained the damages and the cost to repair. He worked between me More

by Manumit779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alquezada, Mauricio
Apr 03, 2023 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2023

Always neat and clean. The staff is always friendly. The waiting area has TVs and some drinks. More

by Bethbaker7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 01, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Apr 01, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 28, 2023

Easy to book appointment, service advisor was helpful and informative. Lounge area is pretty comfortable More

by Kakirich
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Carcione
Mar 31, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 27, 2023

Awesome service and customer service from Joe Manaco. I will definitely go back for next service. More

by Llarenasohana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Manaco
Mar 30, 2023 -

BMW of Las Vegas responded

Hi, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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