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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
765 Reviews

765 Reviews of BMW of Las Vegas - Service Center

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April 15, 2023

Joe Monaco and his team have always been responsive and get the repairs done quickly. Kudos to offering rental car so I could get to work. That’s why I choose the dealership over other shops More

by chadkholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Brad
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hello, it means so much to us that you chose our dealership! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2023

Excellent service fron Joe Monaco He was able to accomidate by request and went above and beyond. More

by wwilli1913wwilli1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. Feel free to stop by if you ever need any more help.

April 13, 2023

More techs needed, I was there 3 hrs. Also other dealerships have a variety of snacks/ drinks. More

by hayesdeborah86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeAndre
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hi, Thank you for leaving feedback. Please reach out to us at (702) 570-0279 so we may identify ways to improve your experience.

April 11, 2023

Had a great experience with Thomas… all my questions were answered and needs were met. More

by Suttonderrion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

Very efficient, great service. First time at the dealership and was above and beyond. Thank you More

by lisabasile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2023

Excelente service and attention from Carlos Castro at BMW Las Vegas. On time and courteous. Good communication. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castro
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hi Martha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Great experience as always. My wife and I are long-time, loyal customers at BMW of Las Vegas (since 2008) due to the consistency of: (1) great customer service (2) outstanding More

by K. Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Carcione
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

Very clean & organized. Thomas was helpful & professional. I loved the video of how you show how Eve is working. More

by Twilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2023

The scheduling system can be improved. The service rep Giuseppe is very friendly and helpful. More

by John foong
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
Report | Print
Apr 08, 2023 -

BMW of Las Vegas responded

Hello John, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2023

While on vacation from Washington state, we suffered the dreaded “check engine” light. Our service writer Mark @ BMW of LV was amazing! He was able to offer us a loaner, which was so convenient, and no surp More

by jbdrake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Apr 07, 2023 -

BMW of Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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