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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
768 Reviews

768 Reviews of BMW of Las Vegas - Service Center

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April 24, 2023

Carlos Castro, the Assistant Service Manager, was excellent. He took great care of us. Damien Paredes, our Salesperson, gave superior customer service and made sure there was excellent communicatio More

by Bonnerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Paredes, Carlos Castro
Report | Print
Apr 27, 2023 -

BMW of Las Vegas responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

April 24, 2023

Joe Monaco and service team are top shelf! They are professional, trustworthy and ethical best in class! More

by carmenrubinojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe monaco
Report | Print
Apr 27, 2023 -

BMW of Las Vegas responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

April 23, 2023

Friendly and on time service. My service rep Giuseppe Carcione communicated very well about my service appointment. More

by mikepritchard9
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
Report | Print
Apr 27, 2023 -

BMW of Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Las Vegas! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2023

Excellent customer service and I’m always in and out on time. Thanks for taking great care of my Beamer. More

by bjgruwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castro
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2023

Joe Monaco is extremely helpful. I trust him and his team. I will only have my vehicle serviced with BMW. More

by givans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Report | Print
Apr 24, 2023 -

BMW of Las Vegas responded

Hello Givans, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 21, 2023

Thanks for the great service Carlos. He was courteous enough even i don't have appointment. More

by EJP369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castro
Report | Print
Apr 24, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2023

Frank makes it easy to get my car serviced. He is always polite and treat me and my wife with respect. Frank is the best! More

by canales1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 19, 2023 -

canales1980 responded

Thank you Frank for all you do for us!

April 19, 2023

Very clean and hopeful. Always follows up with clients to make sure things go smooth. More

by Dottytate7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
Report | Print
Apr 24, 2023 -

BMW of Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2023

Excellent customer service from the service department. Quick and timely with the appointment. Thank you More

by Skyash5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
April 18, 2023

Way too slow. It took 2.5 hours for a tire replacement and alignment. The work and service otherwise were good More

by Mikelane519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (702) 570-0279 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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