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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
765 Reviews

765 Reviews of BMW of Las Vegas - Service Center

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April 21, 2023

Joe Monaco is extremely helpful. I trust him and his team. I will only have my vehicle serviced with BMW. More

by givans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
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Apr 24, 2023 -

BMW of Las Vegas responded

Hello Givans, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 21, 2023

Thanks for the great service Carlos. He was courteous enough even i don't have appointment. More

by EJP369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castro
Report | Print
Apr 24, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2023

Excellent customer service and I’m always in and out on time. Thanks for taking great care of my Beamer. More

by bjgruwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castro
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2023

Frank makes it easy to get my car serviced. He is always polite and treat me and my wife with respect. Frank is the best! More

by canales1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 19, 2023 -

canales1980 responded

Thank you Frank for all you do for us!

April 19, 2023

Very clean and hopeful. Always follows up with clients to make sure things go smooth. More

by Dottytate7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
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Apr 24, 2023 -

BMW of Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2023

Excellent customer service from the service department. Quick and timely with the appointment. Thank you More

by Skyash5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
April 18, 2023

Professional clean great BMW dealer and service department. Your like part of the Family while your their. Lastly a Wonderful Coffee Machine for customer’s. BMW of Las Vegas, a HomeRun every ti More

by Chasswo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castro
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 18, 2023

Way too slow. It took 2.5 hours for a tire replacement and alignment. The work and service otherwise were good More

by Mikelane519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (702) 570-0279 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 16, 2023

Took my car for service and they did a great job and provided great information. More

by Alejandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hi Alejandro, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2023

I am giving only three stars, not because the work was done poorly, but because they delivered the wrong car me and I was trying to start the car and leave but realized it was the wrong car. They apologi More

by Ethel M Sconiers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Apr 21, 2023 -

BMW of Las Vegas responded

Hi Ethel, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (702) 570-0279 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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