BMW of Las Vegas - Service Center

The call center does not communicate with the dealership or service center well. It’s frustrating when no one can help you because they blame each other. And the service center tried to make me pay $225 for or service center well. It’s frustrating when no one can help you because they blame each other. And the service center tried to make me pay $225 for an oil change that was under warrenty so it was free!! Luckily I kept my paperwork to prove it. Don’t ever just “take their word for it.” More

Great service, very personable. Mauricio was awesome. I do have a bit to add, 2 days after service same issue occurred. I had called on 5/18 to request to have looked at again. Did Mauricio was awesome. I do have a bit to add, 2 days after service same issue occurred. I had called on 5/18 to request to have looked at again. Did not receive a call back. More

BMW of Las Vegas has been our dealer of choice since 2004 for both sales and service. Consistantly professional, efficient and attentive, BMW of Las Vegas has earned my loyalty and respect. This respect and for both sales and service. Consistantly professional, efficient and attentive, BMW of Las Vegas has earned my loyalty and respect. This respect and loyalty was enhanced 16 and 17 May by my service advisor, Lexis Hall - her professional, empathetic and cheerful attitude together far exceeded my expectations. Lexis Hall is a great credit to BMW of Las Vegas. More

Both service advisers, we worked with were very profesional The work required 2 days to complete, transportation was provided to take us to our hotel. We were kept updated by text message. profesional The work required 2 days to complete, transportation was provided to take us to our hotel. We were kept updated by text message. More

Service experience was excellent. My service writer Carlos is always professional, considerate of my time, helpful, and friendly. Repairs went smoothly, my vehicle was finished at the My service writer Carlos is always professional, considerate of my time, helpful, and friendly. Repairs went smoothly, my vehicle was finished at the time promised, at the cost discussed. Loaner vehicle through Enterprise was perfect, allowed me to conduct business throughout the day without disruption. Only thing holding back the 5th star is the internet connection in the customer waiting area never seems to be working. More

The staff provide Great friendly service. The environment is Comfortable if you choose to wait while service is being done. . The environment is Comfortable if you choose to wait while service is being done. . More

This dealership provided me with top service & highly recommend anyone to go here without any dismay. recommend anyone to go here without any dismay. More

I highly recommend getting advised through Lexis Hall. She kept in contact via text message and communicated through phone calls. She explained my issues, and why it could have possibly happened. My car w She kept in contact via text message and communicated through phone calls. She explained my issues, and why it could have possibly happened. My car was checked with other possible issues tire tread (good), brakes; I was given a quote and estimated miles I would need to change them out, fluids was checked & filled, oil checked (good), & even got my car washed. Overall I recommend BMW of Las Vegas & Lexis Hall as point of contact her service provided was a 20/10 for sure. More

Bmw Las Vegas provides great service albeit at high prices. Nice facility. Great coffee machine too! prices. Nice facility. Great coffee machine too! More

very clean and relaxing the service department was very helpful with all of my questions. helpful with all of my questions. More