BMW of Las Vegas - Service Center

Service was good. My service manager was polite and responsive to my needs. The tech did their job and I appreciated the video text after. The only downside was bei My service manager was polite and responsive to my needs. The tech did their job and I appreciated the video text after. The only downside was being told I could not buy updated navigation maps for the car to do a self installation. I bought them from a 3rd party online and had them installed after a couple of hours. Regardless, I will go back for future services. More

Tommy G provided excellent customer service and communication for my car service, thank you very much! communication for my car service, thank you very much! More

Very busy service department but were very fast and friendly. Everything was done quickly and correctly friendly. Everything was done quickly and correctly More

Had a flat tire on our BMW 440i, called the dealer in the morning to verify the replacement tire was in stock. Drove to the dealership and had the run flat tire replaced within 1 1/2 hours! Great service! morning to verify the replacement tire was in stock. Drove to the dealership and had the run flat tire replaced within 1 1/2 hours! Great service! More

I have found this dealership to be efficient and organized when it comes to customer service. My service manager is Tyler and he is polite, professional, and always takes time to answer my questions organized when it comes to customer service. My service manager is Tyler and he is polite, professional, and always takes time to answer my questions. I appreciate the idea of having the same person help me with my service issues. More

The service department has always been fair. This last visit Joe gave exceptional customer care. This last visit Joe gave exceptional customer care. More

Mark in service was very knowledgeable, professional and courteous. I would recommend both Mark and the service dept at this dealership. courteous. I would recommend both Mark and the service dept at this dealership. More

BMW of Las Vegas is professional, thorough and I will continue to be a customer. continue to be a customer. More

Their service team again gave impeccable service, led by Joe Monaco. They took care of my damaged car and assisted with insurance claim to make everything go smoothly. Joe Monaco. They took care of my damaged car and assisted with insurance claim to make everything go smoothly. More

Was traveling from out of town and went the extra mile to get my car in and fixed so I could get back home. Was extremely pleased with the customer service Tyler showed us. Would highly recommend them to an get my car in and fixed so I could get back home. Was extremely pleased with the customer service Tyler showed us. Would highly recommend them to anyone More