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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
765 Reviews

765 Reviews of BMW of Las Vegas - Service Center

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June 18, 2023

EGR was replaced the job done by the end of the day. Giuseppe Carcione was amazing. More

by Aqualove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
Jun 20, 2023 -

BMW of Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

Excellent service experience. My service adviser, Tyler, was amazing. He was courteous, professional, kept me updated, simply a pleasure to work with. I believe that Tyler's consi More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, service adviser.
Jun 19, 2023 -

BMW of Las Vegas responded

Hi Fred, thank you for your kind review; we are happy to pass along your comments to Tyler here at BMW of Las Vegas! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 16, 2023

Since i been coming here to the BMW service center i feel very relaxed and comfortable with the service i recieve! The service Rep always take the time to explain to me the kind of service it needs and why. More

by raymondthepro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
Jun 19, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 14, 2023

Courteous, greet you right away when you arrive. And listen to want you need . Informative More

by jereneyumul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Jun 19, 2023 -

BMW of Las Vegas responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 13, 2023

I took my BMW i3 in for the regular maintenance. I’ve never had a BMW before so this was a new experience. Koa who helped me thru the entire process was very knowledgeable and informative. If you ev More

by michaelcgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Koa Michael
Jun 18, 2023 -

BMW of Las Vegas responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. If you ever need help, just give us a call. Happy motoring!

June 12, 2023

Service was good. My service manager was polite and responsive to my needs. The tech did their job and I appreciated the video text after. The only downside was bei More

by JC1196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexis Hall
Jun 15, 2023 -

BMW of Las Vegas responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Tommy G provided excellent customer service and communication for my car service, thank you very much! More

by thomas.davies333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas G
Jun 13, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 08, 2023

Very busy service department but were very fast and friendly. Everything was done quickly and correctly More

by Nitecopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 13, 2023 -

BMW of Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 07, 2023

I have found this dealership to be efficient and organized when it comes to customer service. My service manager is Tyler and he is polite, professional, and always takes time to answer my questions More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Gietzen
Jun 07, 2023 -

Wendy responded

Great service team.

June 07, 2023

The service department has always been fair. This last visit Joe gave exceptional customer care. More

by rynifercollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Jun 11, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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