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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
781 Reviews

781 Reviews of BMW of Las Vegas - Service Center

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July 04, 2023

Service is great , Service advisor was very nice and very helpful. Easy to make appointment More

by manu11081971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 06, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

From the front desk, through the service team, there was a structure in place, and I was kept informed about my vehicle More

by Jeremycoleman0203
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAndre
Jul 06, 2023 -

BMW of Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

I was lured in by a $245 brake pad deal. Left with a $4000 estimate. More

by chelsean2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe M
Jul 06, 2023 -

BMW of Las Vegas responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0279 -- we hope to hear from you soon.

July 03, 2023

They were very helpful in getting me a service appointment that fit my schedule. They were also excellent in getting me a rental car with transportation back and forth to the rental car company. I More

by altamtodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Gilmore
Jul 06, 2023 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2023

Lexus our service writer was excellent. Did a great job communicating with us through the whole service appointment. More

by johnviscosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexus
Jul 04, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

I used to come to this center in 2004-2010 with my favorate X5. The whole space got bigger and managed beautifuly, also all their employees are deployed right in place for Customers. best of all, my More

by doh56
Recommend Dealer
Yes
Employees Worked With
Mark Daddario
Jun 30, 2023 -

doh56 responded

doh56 I used to come to this center in 2004-2010 with my favorate X5. The whole space got bigger and managed beautifuly, also all their employees are deployed right in place for Customers. best of all, my coodinator, Mark was very professional and attentive for all my needs. Great to be back with the best driving machine.

Jul 04, 2023 -

BMW of Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

June 28, 2023

I took my vehicle in for an oil and filter change. I also had a problem connecting to Android Auto. Before taking my vehicle into the BMW dealership, I wanted to see if the employees were honest, so I More

by NunyaBiz
Workmanship
Recommend Dealer
No
Employees Worked With
Jordan Trujillo
Jul 03, 2023 -

BMW of Las Vegas responded

Hi, we are deeply disappointed by your experience at BMW of Las Vegas. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0279 to discuss what we can do to help.

Jul 03, 2023 -

NunyaBiz responded

I would like to make an appointment so you can take care of the problems I initially had when I made my first appointment. I wasted all morning in your waiting room. Also, I would like a loaner vehicle. Thank you!

June 27, 2023

Excellent service from Joe. Break room needs snacks like Lexus. Lexus has superior waiting room. More

by aspelundjj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
Jul 01, 2023 -

BMW of Las Vegas responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2023

Best car service department I’ve ever been to…especially D’andre and Frank, they are both great, honest and fair! More

by broolv
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
D’andre, Frank
Jun 29, 2023 -

BMW of Las Vegas responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

Can’t thank Lexis, my advisor enough! She is the reason I stay with BMW! Thank you More

by fallleaves
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lexis who is the BEST advisor!!
Jun 27, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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