BMW of Las Vegas - Service Center

I took my vehicle in for an oil and filter change. I also had a problem connecting to Android Auto. Before taking my vehicle into the BMW dealership, I wanted to see if the employees were honest, so I I also had a problem connecting to Android Auto. Before taking my vehicle into the BMW dealership, I wanted to see if the employees were honest, so I planted a quarter, dime and four pennies on the drivers side door. When I got my vehicle back, I noticed that the quarter was gone. So, customers beware and take everything valuable out of your vehicle before dropping it off at this BMW dealership. I took my vehicle in at 9am and was promised that it would take 1 1/2 hours, so I waited in the lobby. It took 4 1/2 hours! I really don't know if they did the actual oil change because my engine light is still on. Also, they informed me that they fixed the Android Auto, but now it doesn't even appear on the radio screen! Two thumbs DOWN to BMW of Las Vegas!!! More

Excellent service from Joe. Break room needs snacks like Lexus. Lexus has superior waiting room. Break room needs snacks like Lexus. Lexus has superior waiting room. More

Best car service department I’ve ever been to…especially D’andre and Frank, they are both great, honest and fair! D’andre and Frank, they are both great, honest and fair! More

Can’t thank Lexis, my advisor enough! She is the reason I stay with BMW! Thank you She is the reason I stay with BMW! Thank you More

Every time my car is due for service the quality of customer service with Fran Hughes is always excellent!! customer service with Fran Hughes is always excellent!! More

The intake was process was quick and efficient, the communication needs to be worked on. I tried calling to check on the progress and could not find anyone to communicate with so I had to drive to shop communication needs to be worked on. I tried calling to check on the progress and could not find anyone to communicate with so I had to drive to shop the find out how the maintenance was progressing. When complete the exit was flawless. They even helped me get the car home. More

Very nice and close location. Workers were very polite. Service time was also good. Nice overall experience. Workers were very polite. Service time was also good. Nice overall experience. More

ALWAYS great customer care and so friendly. I will never go elsewhere. I love my BMW I will never go elsewhere. I love my BMW More

Prompt opening at 7am, met by service advisor with a smile, basic service no issues smile, basic service no issues More

Very professional and will come back visit again for sure and very nice as well and very nice as well More