BMW of Las Vegas - Service Center

Great service department! We don’t live in vegas but had to leave it with them due to a breakdown while traveling through town. Mark was great to deal with, our warranty had i We don’t live in vegas but had to leave it with them due to a breakdown while traveling through town. Mark was great to deal with, our warranty had issues and he handle all the back and forth with ease and was always polite. More

Beautifully designed dealership. Incredible staff. I Love BMW! I want to buy an additional BMW. I recently visited the BMW museum in Munich. They are great automobiles and motorcycle Incredible staff. I Love BMW! I want to buy an additional BMW. I recently visited the BMW museum in Munich. They are great automobiles and motorcycles. More

The staff was Very professional The work was done in a timely manner and I was very pleased with the service I received. timely manner and I was very pleased with the service I received. More

Frankly and trustful services. I like the way they shared the recording of the inspections on each checked item of the car. I like the way they shared the recording of the inspections on each checked item of the car. More

Met by Joe Monaco. He is a very nice guy, very helpful and knowledgeable. His constant updates helped me schedule my day and made for easy car pick up. He is a very nice guy, very helpful and knowledgeable. His constant updates helped me schedule my day and made for easy car pick up. More

Got a letter telling me I had a recall saying the part was available so i called the agency Made the appointment, brought the car in only to find the part was not available. They wanted to keep my car f was available so i called the agency Made the appointment, brought the car in only to find the part was not available. They wanted to keep my car for 3 days until the part came in. While the car was there they did a software update And hosed off my car leaving water spots everywhere 2nd time after having a fresh detail You would think a dealer would be able to afford a spot free rinse system More

Kept me informed at every step in the service of my car. Liked the video showing the inspection of the vehicle. Joe was very informative and got my car ready to go before and of day Liked the video showing the inspection of the vehicle. Joe was very informative and got my car ready to go before and of day More

Joe did a nice job handling our service. I keep getting emails for service and think I have an appointment and I don't. I go in and no appointment. It's happened twice. Also, this dealer I keep getting emails for service and think I have an appointment and I don't. I go in and no appointment. It's happened twice. Also, this dealership sold me a car and said it would not be recalled and inside 30 days it was. I am involved in a lawsuit over this now. Can't give this dealership five stars under any circumstances. Service department seems better. More

Very great service by Joe, met with friendly smile and enthusiasm! Also, rami and his team were very kind enthusiasm! Also, rami and his team were very kind More

BMW of Las Vegas Service Department is first rate! My issue is not with the dealership or their personnel. My Issue is that my breaks had to be replaced on my 2021 3 series at 10.000 miles. I am ve My issue is not with the dealership or their personnel. My Issue is that my breaks had to be replaced on my 2021 3 series at 10.000 miles. I am very disappointed with the type of break pads BMW has chosen to place on the 3 series. It was bad enough that on my last lease of a new X-1 that the shocks go out as well at 10,000 miles. VERY DISSAPPOINTING More