BMW of Las Vegas - Service Center

Joseph was very helpful and remember what was done in the past and what needed from the previous service. past and what needed from the previous service. More

Communication was clear and to the point. Service was fast and efficient. The waiting area was clean and organized. Service was fast and efficient. The waiting area was clean and organized. More

Great communication and detailed overview of work to be done and costs needed upfront. I really appreciated a video with the explanation of what needed to be serviced on my car followed up with a phone ca done and costs needed upfront. I really appreciated a video with the explanation of what needed to be serviced on my car followed up with a phone call and several text messages to keep me informed. More

Apparently post pandemic BMW Financial put into affect that you can only sell your car back to them. When you go in to sell it back, they lowball you on the buy back, seems a bit shady to me! that you can only sell your car back to them. When you go in to sell it back, they lowball you on the buy back, seems a bit shady to me! More

Its always clean . Service men kind and welcome you in . Happy to assist. Answer all your questions. Carlos was the best. Always with a smile and ready to assist! Service men kind and welcome you in . Happy to assist. Answer all your questions. Carlos was the best. Always with a smile and ready to assist! More

BMW of Las Vegas handled my warranty issue with no problems even though the vehicle was purchased from a different dealership. The Assistant Service manager Koa Michael was great with communications a problems even though the vehicle was purchased from a different dealership. The Assistant Service manager Koa Michael was great with communications and keeping me informed on the status of my vehicle. Staff was very professional. This is the second time dealing with this dealership and I would highly recommend. More

The work was done in a timely manner and I was very pleased with the service I received. pleased with the service I received. More

Service department appointment was made immediately, service agent was very professional and my service repair was reasonable. All service issues were resolved within. 2 hour window and they even sent service agent was very professional and my service repair was reasonable. All service issues were resolved within. 2 hour window and they even sent me a video of the work being performed. Thank you for being so accommodating, knowledgeable and responsive. More

Our BMW developed a driveline problem hours up the highway. We limped in unannounced, expecting days of delay and a huge bill, but they diagnosed and fixed the problem, changed the oil, and inspecte highway. We limped in unannounced, expecting days of delay and a huge bill, but they diagnosed and fixed the problem, changed the oil, and inspected the car and had us going again only a couple of hours later. Their bill was reasonable and within their estimate. More

Always a pleasant visit no matter what reason you are there. Sales personnel do not try to “pressure” you into making a purchase. Service department is fantastic! They always keep you up to date on the there. Sales personnel do not try to “pressure” you into making a purchase. Service department is fantastic! They always keep you up to date on the progress with your vehicle. Highly recommended!! More