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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
765 Reviews

765 Reviews of BMW of Las Vegas - Service Center

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September 14, 2023

no comments at this time, furthermore, your reluctance to demand 15-word minimum before survey submittal can be accepted is deplorable. More

by ssmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Sep 18, 2023 -

BMW of Las Vegas responded

Hi Ssmith, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-0279. We hope to hear from you.

September 13, 2023

Our service advisor Jordan Trujillo is first rate. He is courteous and knowledgeable. I have full confidence in him that when I leave my car, it will be taken care of as if it's his own. He also commu More

by kennyvegasmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Trujillo
Sep 17, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 12, 2023

The service is great Lexis was wonderful, and they always take good care of my car. More

by kandig2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexis
Sep 16, 2023 -

BMW of Las Vegas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 11, 2023

Carlos is great. Always pleasant and knowledgeable. I appreciate being provided honest options for future service. Made sure that all service alerts were reset and go More

by audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 15, 2023 -

BMW of Las Vegas responded

Hi Audrey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 09, 2023

Very clean, very well maintained, totally professional operation. I felt very impressed walking into this dealiership More

by johnturnipseedii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Koa
Sep 13, 2023 -

BMW of Las Vegas responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Las Vegas. We always strive to provide personable and excellent customer service. Thank you for the review!

September 08, 2023

In addition to routine service had some tire issues that were taken care of nicely More

by ddombrowskimd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Gietzen
Sep 10, 2023 -

ddombrowskimd responded

taken care of

September 07, 2023

BMW of Las Vegas has the best service anywhere! I had an unresolved issue after a recent software update but Frank H, my service rep, had the Service Foreman (Benny) take my 2023 M5 for a check ri More

by Jim S, M5 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank H.
Sep 10, 2023 -

BMW of Las Vegas responded

Hello Jim, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 07, 2023

Lexus treated me like I was part of the family I was in save a little bit of money and I even get my car wash so everything was wonderful More

by herbert_1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexus
Sep 10, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 06, 2023

Jordan is wonderful- knowledgeable, personable, and willing to offer options for future service, Made sure work was done efficiently even though this was an unscheduled visit- blew a tire on debris aft More

by carol5132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Trujillo
Sep 09, 2023 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 05, 2023

Thank you David for his kind and quick service in charge of my car thanks More

by semi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devid
Sep 08, 2023 -

BMW of Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us, Semi! Drive safe, and we'll see you on the road.

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