BMW of Las Vegas - Service Center

I have been taking my BMWs here to see Frank Hughes in service for over 6 years now. Great Dealership and fantastic Service Advisor. Frank is always there to answer any questions and is great to work w service for over 6 years now. Great Dealership and fantastic Service Advisor. Frank is always there to answer any questions and is great to work with. More

As always- Frank is a great service advisor. He is always professional and gets my vehicle in and out quickly. He goes above and beyond for me every time. He is always professional and gets my vehicle in and out quickly. He goes above and beyond for me every time. More

I got my car serviced on 10/27/2023 my breaks and rotors and break fluid, i made sure before i picked up my car that my front and back lights were done and vernon stated that they were done . When i drove h and break fluid, i made sure before i picked up my car that my front and back lights were done and vernon stated that they were done . When i drove home my front light was still out. I made sure i asked was this done and wasn’t, I work mon-friday 8-5 its hard for me to come in and i live 30 minutes away to waste gas now i have to get squeezed in and may take 2 hours to get fixed, Im not please with this at all, Vernon had excellent customer service and answered all my questions, my only complaint is that i paid 992.00 to get my car fixed and my light should have been fixed like i requested and now i have to come back and wait for 2 hours, It shouldn’t take that long to fix. More

Excellent service experience. Accommodating scheduling, loaner vehicle ready without delay, clear and regular communication from a friendly service advisor and they actually manag Accommodating scheduling, loaner vehicle ready without delay, clear and regular communication from a friendly service advisor and they actually managed to replicate and therefore address the main fault. Very impressed. More

The service was excellent and I really appreciate my service person, Joe Carcione, Thanks, good job! service person, Joe Carcione, Thanks, good job! More

The service was excellent and I really appreciate my service person, Joe Carcione, he makes experience so easy and convenient, and does such a great job with great attention to detail. service person, Joe Carcione, he makes experience so easy and convenient, and does such a great job with great attention to detail. More

Frank was great. Got me in and out of there, arranged for transportation while the car was being worked on and was easy to work with. Got me in and out of there, arranged for transportation while the car was being worked on and was easy to work with. More

They are the best. I always receive personal service and their willing to work around my schedule and needs I always receive personal service and their willing to work around my schedule and needs More

Kekoa provided excellent customer service, he explained the entire process and asked if we had any questions regarding the car he also showed us how to use some of the features the entire process and asked if we had any questions regarding the car he also showed us how to use some of the features More

Great service and done so well Dave Leslie is a Rock Star ⭐️ Car was ready so fast Star ⭐️ Car was ready so fast More