BMW of Las Vegas

DAndre Ayala-Brown of BMW Las Vegas is top-notch in service! He is super efficient, and always takes his time to communicate the status of service. I valued his honest judgment. service! He is super efficient, and always takes his time to communicate the status of service. I valued his honest judgment. More

Great service as usual, 4 star only because no car is provided when car is left overnight provided when car is left overnight More

My service personnel: Mark Daddario was great! As usual... I love getting my BMW serviced at BMW of Las Vegas. A+!!!! As usual... I love getting my BMW serviced at BMW of Las Vegas. A+!!!! More

Joe Monaco is great! Only service advisor I’ve had that I really trust! Very honest and forthcoming. Only service advisor I’ve had that I really trust! Very honest and forthcoming. More

Great service and friendly people! My BMW Z4 had a recall. I called to schedule the service. The lady was so nice to booked a next-day early morning service because I told her that I w My BMW Z4 had a recall. I called to schedule the service. The lady was so nice to booked a next-day early morning service because I told her that I would be out of town in the afternoon. When I arrived In the morning, I was taken care of immediately. After hearing that I would take a flight in the afternoon, my service advisor Giuseppe Carcione immediately took the action and promised me to let me out quickly. Within 15 minutes, I was given a list of issues to take care of and a video taken by the technician was sent to my phone to show where the issues were. We went through the issues and I picked some urgent issues to fix this visit. Within an hour, the job was done and I was given a list of recommendations for the remaining issues for my next visit. I was extremely happy and satisfied with my experience at this dealership. More

I had a good experience with BMW LV, Jordan was my service advisor and he was most professional and helpful. He explained all my options for extended my warranty which was very helpful. I would recomm service advisor and he was most professional and helpful. He explained all my options for extended my warranty which was very helpful. I would recommend this dealership for service. More

I feel certain departments go above and beyond however others are very deficient. That is why I rated average others are very deficient. That is why I rated average More

Henderson dealer is excellent, much better than the Las Vegas Sahara location. They treat you with the attention a purchasing customer should get, and they follow up on their promises. That's why I keep g Vegas Sahara location. They treat you with the attention a purchasing customer should get, and they follow up on their promises. That's why I keep going back only to them. More

My appointment for my second scheduled maintenance was on 11-25-23. I was told an alignment was recommended. However, I was not advised on the price. Upon completion of the service, I was charged $235 for 11-25-23. I was told an alignment was recommended. However, I was not advised on the price. Upon completion of the service, I was charged $235 for a wheel alignment. Absolutely ridiculous up charge for a wheel alignment. Never will I service my vehicle at BMW dealership. More

My service provider was very courteous and honest. He made my experience so pleasant, although I was waiting at the dealership four hours for my service to be completed. It seemed like the time just f He made my experience so pleasant, although I was waiting at the dealership four hours for my service to be completed. It seemed like the time just flew by because he checked in on me several times. More