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BMW of Kansas City South
Kansas City, MO
2,085 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,085 Reviews of BMW of Kansas City South
August 16, 2020
I don’t like the paint chip work done look worse very disappointed I did not expect to look like that all. Paul was nice but work done was a 0. disappointed I did not expect to look like that all. Paul was nice but work done was a 0. More
by Desiré Galvarro
Verified CustomerEmployees Worked With
Matthew Bayer, Paullie Ranker
August 15, 2020
Best car buying experience, ever This is the 3rd time that I've purchased a BMW with this dealership. I have always had great experiences whenever I've visited, whether it was to purc This is the 3rd time that I've purchased a BMW with this dealership. I have always had great experiences whenever I've visited, whether it was to purchase my first BMW or because of needed service. Their dedication to the customer has always amazed me. Everyone who works at this location are beyond friendly and kind. Every worker speaks to you, asks if there is anything that you need, and they try to answer any questions or address any concerns during your visit no matter the issue. Purchasing my new BMW this particular time was the best experience I've ever had buying a car, hands down. My salesperson was Giuseppe, and he provided me with exceptional service. I needed a new car because of circumstances beyond my control, and he jumped right to the challenge, helping me find exactly what I wanted. He listened to what I had to say, gave his opinions and input when needed, and made the whole car buying experience effortless for me. Giuseppe was easy to talk to, and he listened to everything I had to say. Never once was I pressured to buy something I didn't want or was I told that they couldn't help me. I cannot recommend this dealership enough to anyone who is currently in the market for a BMW and a great car buying experience. I honestly cannot give Giuseppe enough stars for all of his hard work and patience while getting my deal done. More
by Nycee75
Employees Worked With
Giuseppe Baldin
August 15, 2020
Liked walk around text video of undercarriage. Appreciated service advisor explaining services and car features. Online appointment app worked great. On time service appointment was appreciated. Appreciated service advisor explaining services and car features. Online appointment app worked great. On time service appointment was appreciated. More
by susankporter4
Employees Worked With
Paullie Ranker
August 15, 2020
Service department visit was smooth from start to finish. Very professional staff and comfortable facility. Clint was great to work with, super knowledgeable and efficient. Had a minor follow up appointme Very professional staff and comfortable facility. Clint was great to work with, super knowledgeable and efficient. Had a minor follow up appointment for a warranty repair, seamless and no hassle with courtesy car. I’ll be bringing my BMWs here for service every time. More
by Jon K
Employees Worked With
Clinton Wong
August 15, 2020
Several repairs completed in a timely manner & car runs great. Communication with customer is good & diagnosing the cause of problem is accurate. Very satisfied with this dealership. great. Communication with customer is good & diagnosing the cause of problem is accurate. Very satisfied with this dealership. More
by mlangford3
Employees Worked With
Clinton Wong
August 15, 2020
Brought my X5 in for regular maintenance. Service advisor, Clinton Wong, was friendly accommodating and very knowledgeable. I was provided a loaner while my car was being serviced. Great customer se advisor, Clinton Wong, was friendly accommodating and very knowledgeable. I was provided a loaner while my car was being serviced. Great customer service overall!! More
by JOYCE11
Employees Worked With
Clinton Wong
August 14, 2020
Customer service the way it should be! Who knew buying a car could actually be enjoyable?!?! Giuseppe went above and beyond to meet all my demands for my next SUV. . He was considerate o Who knew buying a car could actually be enjoyable?!?! Giuseppe went above and beyond to meet all my demands for my next SUV. . He was considerate of both my time and my budget. He even programmed all my radio channels from my old SUV into the new one. Little thing like this were unexpected but much appreciated. I highly recommend him to anyone looking for a vehicle. More
by Tparsley
Employees Worked With
Jack, Giuseppe Baldin
August 14, 2020
Perfect and seamless process... I loved my thorough explanation of repairs by their tech. He sent a video of all the problems AND near problems! explanation of repairs by their tech. He sent a video of all the problems AND near problems! More
by Benje
Employees Worked With
Andreas Hermann (spelling?), Paullie Ranker
August 14, 2020
Thank you for your service. I appreciated not having to come inside during COVID and all of the digital connectivity (video of inspection, web based fault report, etc). come inside during COVID and all of the digital connectivity (video of inspection, web based fault report, etc). More
by TJ.JOHNSON15USARMY
Employees Worked With
Paullie Ranker
August 13, 2020
Clinton Wong continues to exceptionally.assist me in servicing my car. He and the service department managed to diagnose my issues and fix them extremely quickly - with both Clinton and a technician com servicing my car. He and the service department managed to diagnose my issues and fix them extremely quickly - with both Clinton and a technician coming in on Saturday to get my car complete quicker! More
by thomasgartman
Employees Worked With
Clinton Wong
