BMW of Kansas City South

My car was in the service department for 10 days. It caused a great inconvenience for me. I thought the work could have been done sooner. caused a great inconvenience for me. I thought the work could have been done sooner. More

I really enjoyed working with Giuseppe, Jhoda and the entire BMW KC South Team. Everyone was extremely knowledgeable about the features of the vehicles. They were very flexible and made the entire buying entire BMW KC South Team. Everyone was extremely knowledgeable about the features of the vehicles. They were very flexible and made the entire buying process a breeze. More

Needed some service work on my car and Clinton Wong, as always, was very pleasant and accommodating. He is a real asset to your company and puts the customer first in all transactions. always, was very pleasant and accommodating. He is a real asset to your company and puts the customer first in all transactions. More

Everyone involved made trading and buying a new vehicle such an easy and effortless process. The staff at Hendrick BMW of Kansas City South are all extremely attentive and friendly and make buying a vehicl such an easy and effortless process. The staff at Hendrick BMW of Kansas City South are all extremely attentive and friendly and make buying a vehicle a great experience! More

So far the best dealership I’ve been into.... everyone was great. Would so recommend, Norm took the time to make sure I was always updated about my car. was great. Would so recommend, Norm took the time to make sure I was always updated about my car. More

This is a great place to buy a BMW. Their selection is impressive. I did not buy a BMW here, I bought a used car that was a different make. After the purchase, I was contacted by the sales person that I impressive. I did not buy a BMW here, I bought a used car that was a different make. After the purchase, I was contacted by the sales person that I worked with, I thought that was nice. Since the car was for a family member, I didn't spend a lot of time driving it, but whenever I did, I would find small issues and would call and ask about them. I wasn't handed the car fax report with the list of reconditioning that was done, so that seemed fair to me. Little did I know, but I was viewed as a nuisance. I had an agreement with the General Manager on purchase day and he agreed to help me get an extra key at COST since the car had just one key. That was not honored and was a long drawn out issue that resulted in me just going to local dealer and they programmed a key for me and I paid full retail. Keep in mind, when you sign the "we owe" paperwork it's legally binding, I guess not for them though. The long story ends with the sales manager telling me "I bought the cheapest car on the lot that they had". Wow, sorry about that. But remember I did buy it, no one just gave it to me. I was actually considering a new BMW within the next year and I still am, but I'll do my research and work with someone that values my money and appreciates the money they made off selling the cheapest car they had on the lot. Service pre-sale was great, the car I came to see was actually there and reserved just for me. After the sale not so great. I'm not sure they were completely honest about the re-conditioning they did. The wheels weren't even balanced. We can all buy the extend warranty from the dealer, but that lines their pockets with even more money. More

Norm was fantastic to work with. His communication and advice helped make this transaction happen in a smooth manner. I highly recommend qhen you visit to ask for Norm. He will always make sure you are w advice helped make this transaction happen in a smooth manner. I highly recommend qhen you visit to ask for Norm. He will always make sure you are well cared for. More

Very pleased! Thanks thanks thanks thanks thanks thanks Very pleased! Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks t Very pleased! Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks More

Clint Wong has been my service coordinator for years and is excellent. He never tries to talk me into any services that aren’t needed is excellent. He never tries to talk me into any services that aren’t needed More

Dennis Everette showed up on time was very courteous , knew exactly washstand is required to be done, and did great job I would recommend him to my friends knew exactly washstand is required to be done, and did great job I would recommend him to my friends More