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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

December 31, 2020

BMW of KC South proved to be an invaluable help to me recently. Top notch treatment & service from the entire team, even amidst a challenge. I am greatly appreciative for the “can-do attitude” displayed More

by MICHELLE.ERNST.NYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Derek Goodhart
Jan 04, 2021 -

BMW of Kansas City South responded

MICHELLE.ERNST.NYC, thank you so much for your feedback. We are so glad you received top notch service from our team and look forward to providing a world class service in the future. Happy New Year!

December 31, 2020

I always take my leased BMW to this team. The service team is wonderful and always appreciate how easy the visit goes. Never an issue! More

by JONJOFFE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart, Paullie Ranker
Jan 04, 2021 -

BMW of Kansas City South responded

JONJOFF3, thank you for your feedback. We're so glad you enjoyed your visit with us!

December 31, 2020

Had a good fair experience with my advisor Derek good hart they analyzed some issues from a fail of previous work and made correction.. glad that I have confidence in my advisor and his assessments... More

by GREGSMITH6090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also enjoyed Norman who was present when dropped off vehicle, Derek Goodhart
Jan 04, 2021 -

BMW of Kansas City South responded

GREGSMITH6090, thank you for your review! We appreciate your confidence in Derek, it is well placed. Please let us know if you have any further questions we can assist with.

December 30, 2020

Giuseppe was helpful and kind! I enjoyed entertaining conversation throughout the process. I am in live with my new (used) Acura! Thank you for helping me! More

by Tricolortack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hunt, Michael Matson, Giuseppe Baldin, Jhoda Edquist
Jan 04, 2021 -

BMW of Kansas City South responded

Tricolortack, thank you for your feedback on Giuseppe! We're so glad you are enjoying your new BMW and look forward to working with you for a long time.

December 30, 2020

mr. baldin has to be one of the best salesman I have ever dealt with. Was fun working with him. He is very knowledgeable about the vehicle I bought. He is mainly the reason I bought the vehicle. I will be re More

by Firemanalps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Keith Heedum, Samuel Newton, Billy Roskosh
Jan 04, 2021 -

BMW of Kansas City South responded

Firemanalps, thank you for your review on your experience with Giuseppe! He does a wonderful job with our guests and we are so glad you enjoyed working with him.

December 30, 2020

Norm Michael went above and beyond to help resolve a complex issue with my BMW. The service department exceeded my expectations in every possible way. More

by JOSH.MARSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 04, 2021 -

BMW of Kansas City South responded

JOSH.MARSH, thank you for your review! We are so pleased Norm provided you with a fantastic experience and exceeded your expectations. We look forward to continuing that in the future!

December 30, 2020

Paulie Ranker has always been a great help and very supportive in helping an assisting us in needs of our vehicle. He goes above an beyond I believe for his job title! More

by RALICA01.RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 04, 2021 -

BMW of Kansas City South responded

RALICA01.RH, thank you for your kind words about Paullie. We are very happy to have him and so glad he went above and beyond for you!

December 29, 2020

They are the best in Kansas City when it comes to dealing with customers. They will make things happen for you in a positive way. Very professional and skillful. More

by RAZASHAHZAD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, Jhoda Edquist, Derek Goodhart
Dec 29, 2020 -

BMW of Kansas City South responded

Razashahzad2, we are so happy to read such a great review about BMW of Kansas City South! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 29, 2020

This was my first visit as I just became a BMW owner this spring. I was in for an oil change. I scheduled my appointment the day I called which was great. I worked with Paullie and he was great. I really More

by SJES6668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 04, 2021 -

BMW of Kansas City South responded

SJE6668, thank you for your feedback and welcome to the BMW family! We are so pleased you enjoyed working with Paullie. He takes excellent care of our guests and it's great to know you received that experience.

December 28, 2020

We enjoyed working with Jhoda and Lucas. We actually came back 3 weeks after leasing my new car because I decided I wanted the X3 instead. They helped me ultimately get the vehicle I really wanted and love! More

by LOCKTEMPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Reis, Jhoda Edquist, Lucas Reis
Dec 29, 2020 -

BMW of Kansas City South responded

Locktemple, we are so happy to read such a great review about BMW of Kansas City South! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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