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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

February 05, 2019

Could of been better Got hung up on when tried to go over issue. Had to take my car back after just fixing it. Not satisfied with the service provided. More

by EZELL62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Tracy
Feb 21, 2019 -

BMW of Kansas City South responded

Ezell62, We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to Jhoda Edquist, our general manager, at 816-501-2702. We look forward to hearing from you soon.

February 05, 2019

Nice, clean, and professional Great experience buying my first BMW. They helped me find the right vehicle for my needs from their large inventory. I hope to be a repeat customer. More

by MATTHEW.MITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Teresa Molinaro, Chandler West
Feb 11, 2019 -

BMW of Kansas City South responded

Matthew.mitchell, we're glad we could help make your first BMW buying experience great! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 05, 2019

Excellent service I came to check only the oil because the light indicated to check. Clinton realized it was time for full service and offered me to do it at the same More

by EMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton
Feb 11, 2019 -

BMW of Kansas City South responded

Emt, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!

February 04, 2019

Diagnosis of my car Great company. I love that the company gives loaner until car fixed. They are so professional and helpful. I really appreciate the service. I will rec More

by ROSHUNDAGARDNER0711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Chung
Feb 11, 2019 -

BMW of Kansas City South responded

Roshundagardner0711, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2019

New Bimmer Dealership Paulie was courteous unlike my experience at Baron. He knew the product and answered my questions. The entire auto diagnostic check was a delight and More

by Z.DUMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulie in service
Feb 11, 2019 -

BMW of Kansas City South responded

Z.dumas, we really appreciate your feedback as well as taking the time to tell us about your visit! We are happy to read Paullie was able to take care of you! We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2019

Outstanding service! Clint Wong and the BMW services center has always provided me with exceptional service. This dealership has outstanding sevice and customer service if More

by nv_gram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Wong
Feb 07, 2019 -

BMW of Kansas City South responded

Hello Nv_gram, thank you; we appreciate your feedback! We are glad that Clint and our service center was able to provide you with exceptional service. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 03, 2019

Good to work with The experience was excellent. No pressure. Didn’t have to back an forth. They listened to my concerns. Finalizing deal was easy and not time consu More

by TDBRADSTREET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Jebali, Teresa Molinaro, Samuel Newton
Feb 07, 2019 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

February 03, 2019

Wonderful car buying experience This is the 2nd BMW we have purchased from the Kansas City South dealership. Once again, it was a very positive and pleasant experience. Everyone ther More

by Lannemei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth, Caleb Zimmermann, Giuseppe Baldin, Nick Fairbanks
Feb 11, 2019 -

BMW of Kansas City South responded

Hi Lannemei! We are very happy we could provide you with another positive and pleasant experience! If there's anything further we can do for you, we are happy to help! Have a great day!

February 03, 2019

Recall on a 2007 328xi I have been to 3 different states and have to your rate your staff as the best.San Antonio tx and Wilkes barre Pa. The other two. The gentleman who a More

by MIKE.CASTILLO64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont recall his name
Feb 07, 2019 -

BMW of Kansas City South responded

Mike.castillo64, thank you so much for sharing your experience with us. It's reviews like this that give us motivation and helps us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!

February 01, 2019

Exceptional service! Dan, Caleb, and Teresa along with the entire staff went above and beyond to find the perfect X3 with all the options I wanted at the right price point More

by LEEANN.THORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Molinaro, Caleb Zimmermann, Dan DeGroff
Feb 05, 2019 -

BMW of Kansas City South responded

Hi Leeann.thorp, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! It's great to read that our team was able to make your buying experience easy and fun! We sincerely thank you for your business, and look forward to seeing you again soon!

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