BMW of Kansas City South

I was able to make my service appointment the same day. They got me in and out quickly. The staff is very professional and friendly. They got me in and out quickly. The staff is very professional and friendly. More

Professional , courteous and knowledgeable. Listened to and collected info about the requested service items. Followed up with me during the appointed time while I waited. Walked me out to my car when th and collected info about the requested service items. Followed up with me during the appointed time while I waited. Walked me out to my car when the repairs were completed. Thanks Clint. More

Thank you to your Service department team and getting my vehicle in and issues fixed. Appreciate the added bonus of having a loaner as well vehicle in and issues fixed. Appreciate the added bonus of having a loaner as well More

Service Department Clinton Wong and the entire service department continue to set the bar high. There is no other place I would take my auto. Even during these days of C Clinton Wong and the entire service department continue to set the bar high. There is no other place I would take my auto. Even during these days of COVID19, I felt they were taking the best care of my safety as well as their own. More

Paul is always gets me in & out quick & gets me my price estimate promptly. The service dept has never disappointed me. And Clinton is always there to pick out the "perfect" loaner for me! estimate promptly. The service dept has never disappointed me. And Clinton is always there to pick out the "perfect" loaner for me! More

The service rep Clinton Wong is outstanding! He is knowledgeable, warm, and professional. I feel very cared for by him and the team there, and have no complaints at all. I highly recommend them for an knowledgeable, warm, and professional. I feel very cared for by him and the team there, and have no complaints at all. I highly recommend them for any BMW service. More

Excellent customer service over the phone when making initial appointment for service. The greeting process in the service department leaves a lot to be desired though—I was the only customer there and s initial appointment for service. The greeting process in the service department leaves a lot to be desired though—I was the only customer there and stood around a long time waiting when I arrived. The appropriate work on the vehicle seems to have been done at a fair price. More

I always have a good experience friendly people,makes you feel important when I'm I visit 😊 real professional good service I'm learn most parts guys and ladies name great job Hendricks BMW 😊 feel important when I'm I visit 😊 real professional good service I'm learn most parts guys and ladies name great job Hendricks BMW 😊 More

Very professional service and attention to detail. Waiting area is comfortable and large. Everyone I encountered was friendly and welcoming. I will definitely bring my vehicle here again! Waiting area is comfortable and large. Everyone I encountered was friendly and welcoming. I will definitely bring my vehicle here again! More

I took my car in for a complete detail. The service staff were all very courteous and professional. The detailing itself was excellent. I was very pleased with my experience and would not hesitate to go back were all very courteous and professional. The detailing itself was excellent. I was very pleased with my experience and would not hesitate to go back. Thanks again! More