BMW of Jackson

AS ALWAYS, GREAT EXPERIENCE! I am a single elderly woman and feel that I get the best service of anyone. I feel that they give me factual information and great service. Servi I am a single elderly woman and feel that I get the best service of anyone. I feel that they give me factual information and great service. Service has been great for three years now. Thanks to Adam. More

Top Notch Service You can buy a BMW anywhere you want, but the most important and critical factor is the service department that takes care of you afterwards. Terry Ga You can buy a BMW anywhere you want, but the most important and critical factor is the service department that takes care of you afterwards. Terry Garner, the service manager has always taken great care of us through the years as well as the service advisors who work with us, usually Adam and most recently, Josh. I recently had service performed on my car which took a little longer than projected that was due to the late arrival of a part that had to be ordered. I was kept abreast of the issue and received a call when my car was ready. If you want top notch service for you BMW, Terry Garner and his crew are the ones to go to. More

Josh is very conscientious and takes good care of the customer. Maura is super friendly, very caring and customer oriented. She’s always that way! Thank you, Josh & Maura! customer. Maura is super friendly, very caring and customer oriented. She’s always that way! Thank you, Josh & Maura! More

Did good job replacing tires. Did not wash car. When asked for shuttle service pick up, waited and hour and half when was told I should hear from the driver in 15 to 30 minutes. Ended up taking Lyft to asked for shuttle service pick up, waited and hour and half when was told I should hear from the driver in 15 to 30 minutes. Ended up taking Lyft to go back to dealership since I did not want to wait any longer. Poor service overall and would not recommend to others nor will I be using the dealership again. More

The staff at Herrin Gear BMW have always treated me like family. Timely maintenance schedule, managers and staff with great courtesy and humble hospitality. I intend in the future to purchase other vehicle. family. Timely maintenance schedule, managers and staff with great courtesy and humble hospitality. I intend in the future to purchase other vehicle. I also had a beloved friend purchase their vehicle @ Herrin Gear. Sharif Hameed More

I was seen and taken care of in a timely manner. Service manager ADAM is very courteous, well informed and keeps me well informed. I rate him a “five “ manager ADAM is very courteous, well informed and keeps me well informed. I rate him a “five “ More

Very professional experience Joshua is very nice Person and he is very helpful, no complaints about this guys, that’s why I go to BMW Person and he is very helpful, no complaints about this guys, that’s why I go to BMW More

Josh has a great attitude and he is always helpful!! Josh makes sure I’m comfortable while I wait for the service to be completed on my car. makes sure I’m comfortable while I wait for the service to be completed on my car. More

Very helpful and friendly service staff make you feel welcomed and updated me on service and additional work needed with cost, that’s a plus welcomed and updated me on service and additional work needed with cost, that’s a plus More

Excellent customer service Julius provided excellent customer service, was friendly, and straight to the point. The service team was also outstanding as they completed the maint Julius provided excellent customer service, was friendly, and straight to the point. The service team was also outstanding as they completed the maintenance I requested in a timely and efficient manner. I would certainly recommend Julius and the BMW team. More