BMW of Jackson

Mr. Julius provided Exceptional Service even when the scheduling of the appointment was not quite accurate because of another BMW service representative. He provided thorough details about what had been scheduling of the appointment was not quite accurate because of another BMW service representative. He provided thorough details about what had been done and what needed to be done. Thanks More

Prompt, courteous service with my schedule and needs paramount to the dealership. The courtesy car of my choice was provide with a generous and thoughtful return time offered. paramount to the dealership. The courtesy car of my choice was provide with a generous and thoughtful return time offered. More

We had great customer service, from Mike Green in sales to Lance Hafler in the financial department. I’ve also been pleased with Adam helping me in the service department. to Lance Hafler in the financial department. I’ve also been pleased with Adam helping me in the service department. More

Great!!!!!! Best experience ever. Highly recommend. Second car in one year equally good experience the first time. Would very highly recommend them to any one shopping higher end cars. Second car in one year equally good experience the first time. Would very highly recommend them to any one shopping higher end cars. More

Happy to be apart of awesome dealership such as, Herrin-Gear BMW of Jackson, MS! Honored, excited to be apart of this dealership family in, the New Year of 2020! Herrin-Gear BMW of Jackson, MS! Honored, excited to be apart of this dealership family in, the New Year of 2020! More

Josh made my first service experience at Herrin Gear BMW a great one! He is an asset to your dealership. I will definitely be back knowing Josh will take care of me. a great one! He is an asset to your dealership. I will definitely be back knowing Josh will take care of me. More

Came in with my E60 550i for an oil change. I thought I needed to change every 5-6k but was told that I needed only once a year every 10k. They topped my oil off wash and vac, and sent me out the door. Jos needed to change every 5-6k but was told that I needed only once a year every 10k. They topped my oil off wash and vac, and sent me out the door. Josh’s explanation in detail of the oils More

Great service. The service advisor, Adam, and the Service Manager, Terry, are tops! They go out of their way to make sure all is done right. Service Manager, Terry, are tops! They go out of their way to make sure all is done right. More

This dealership I would not recommend buying a car from...Why you ask,well to start with I bought a vechicle which cost around 10,000 and not even 5 months later was having problems with it it and was from...Why you ask,well to start with I bought a vechicle which cost around 10,000 and not even 5 months later was having problems with it it and was told it needed 12,000 worth of repairs,which mind you I had not been in an accident at all and only had maybe put 6,000 miles on the vechicle. We have had nothing but problems..in fact as we speak my vechicle was towed there more than 2 weeks ago and they still have it and can’t figure out what’s wrong with it.And did not give a rental til they fix it so I’ve had no car for more than 2 weeksHave already put around 2500 in it for repairs.When they called us just the other day to pick it up,we showed up and when bringing vechicle around to us the same electrical problems happened again,and again left w no vechicle.So no I would not recommend BMW of Jackson because they take advantage of their customers. They sold us sorry to say but a piece of xxxx vechicle that had a lot of problems already and did not disclose it to us More

Adam did a great job of servicing car quickly and lined me up a loaner car so I could get to work. As usual, Mara was friendly and quickly checked me out. me up a loaner car so I could get to work. As usual, Mara was friendly and quickly checked me out. More