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BMW of Jackson
Jackson, MS
156 Reviews
Jackson, Clinton, and Ridgeland drivers should know that a luxury driving experience is within reach. When you visit us here at BMW of Jackson, you’ll have the opportunity to see the latest luxury BMW models in our inventory
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 156 reviews
May 06, 2025
BMW’s customer service is great as always. The service department is efficient and swift. The service department is efficient and swift. More
by crtnyshwrs
Verified Customer
May 06, 2025
Josh is the most professional and personable service advisor I have ever had. Never tries to sell me services I don’t need. Always accurate in his pricing and timelines for the repairs. Most trust worth advisor I have ever had. Never tries to sell me services I don’t need. Always accurate in his pricing and timelines for the repairs. Most trust worthy service advisor I’ve ever had. I always enjoy working with him, if he were not at the dealership I would go elsewhere. Thank you. More
by Presidentialsec
Employees Worked With
Josh
May 05, 2025
Very knowledgeable and friendly. Took the hassle out of car buying. Maybe the fastest car purchase I’ve ever had. Took the hassle out of car buying. Maybe the fastest car purchase I’ve ever had. More
by aranthm
Employees Worked With
May 04, 2025
Went to the Chevrolet dealership to buy 3 ton truck and left my wife alone for 30 minutes and came home with a BMW convertible left my wife alone for 30 minutes and came home with a BMW convertible More
by Kdkfarms
May 03, 2025
Worst service ever-the very best at lying. Document one thing on paper- stated repairs are challenged Terry and Josh tuck tails run and lie. Very disappointed in the integrity of Jackson BMW. Document one thing on paper- stated repairs are challenged Terry and Josh tuck tails run and lie. Very disappointed in the integrity of Jackson BMW. The service department treatment our our years of loyalty made it very easy to NOT to purchase another BMW— Buyers be aware of the service department More
by kimbleygray
Employees Worked With
Josh Hollis
May 03, 2025
I arrived at the dealership 15 minutes before time and I notice that a lot of changes had been made due to construction. I pulled it to the service area and I was waiting on Adam Gladden to help me but he j notice that a lot of changes had been made due to construction. I pulled it to the service area and I was waiting on Adam Gladden to help me but he just sat on his xxx totally disregarding me. So I decided to walk inside but noticed all the service desk was placed outside so I went back outside close to Adam Gladden desk and he still didn't acknowledge until I said will you help me please. In fact no xxxx body greeted me. This was my second trip to this dealership the first trip was very pleasant the last one was horrible. I truly think he had a problem with me because of race, belive me when I say the race card is often used to discredit or make any simple situation worst so let me be clear I don't go around saying a situation seem racist to me if I truly believe it wasn't. More
by Michael Arnold
Employees Worked With
Adam Gladden
May 03, 2025
Joshua Hollins, in the service center, always shows brotherly companion when contacted by phone, email, or in person. He is knowledgeable and always take care of my X4 when in need of maintenance or re brotherly companion when contacted by phone, email, or in person. He is knowledgeable and always take care of my X4 when in need of maintenance or repair. More
by Jaye
Employees Worked With
I have not had experience with the sales department as I purchased my vehicle in another state.
May 03, 2025
Wonderful experience from the beginning to the end they made the buying purchase with zero stress they delivered the vehicle to me and I highly recommend them they are beyond professional made the buying purchase with zero stress they delivered the vehicle to me and I highly recommend them they are beyond professional More
by Msemental
Employees Worked With
May 02, 2025
Salesman Tyrus Page was excellent and has great customer service. The dealership atmosphere was very welcoming and accommodating service. The dealership atmosphere was very welcoming and accommodating More
by Mzprettycrr
Employees Worked With
