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BMW of Jackson

Jackson, MS

4.7
130 Reviews

1685 High St

Jackson, MS

39202

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Showing 130 reviews

April 10, 2025

I had a very good experience with Josha at BMW of Jackson.. The service was timely as promised. More

by lavmc3820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josha
Apr 11, 2025 -

BMW of Jackson responded

Thanks for sharing your five-star experience at BMW of Jackson! We are glad that Josha was a pleasure to work with.

April 02, 2025

I work with Julius every time that he's available and I've always been happy with his help and the service department in general. More

by JohnD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius Waddell
Apr 02, 2025 -

BMW of Jackson responded

John, it's fantastic to hear that Julius and our service department at BMW of Jackson consistently meet your expectations. We appreciate your loyalty and look forward to assisting you again!

March 07, 2025

I experienced good vehicle service and good customer service, little or no waiting time, nice dealership. More

by sharperimagehair salon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
Mar 10, 2025 -

BMW of Jackson responded

We're delighted to hear that you had a positive experience with both vehicle and customer service at BMW of Jackson. Thank you for highlighting our efficient service and welcoming dealership atmosphere!

March 06, 2025

Excellent dealership and Julius is superb in taken care his customers- always their for you with timely and great Service More

by Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
Mar 06, 2025 -

BMW of Jackson responded

Willie, we're delighted to hear that Julius provided you with excellent service at BMW of Jackson. Thank you for the kind words and support!

March 06, 2025

Everything was fine friendly and pleasant. Took time with my car to make sure everything was in good working condition. More

by Sunshine Yellow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 06, 2025 -

BMW of Jackson responded

We're delighted to hear that your experience at BMW of Jackson was friendly and pleasant. Our team always strives to ensure everything is in top condition for our customers. Thanks for sharing!

February 12, 2025

Got me in and out of service quickly. Didn’t perform any unwanted repairs or maintenance More

by Mikeh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 12, 2025 -

BMW of Jackson responded

Mikeh, thank you for taking the time to review BMW of Jackson! It was a pleasure to assist you!

January 15, 2025

Josh was extremely helpful in helping with brake service. Got me with the mechanic to explain the findings and work. And moreover, helped honor the quoted costs when the bill changed for some reason. More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 15, 2025 -

BMW of Jackson responded

We're delighted to hear that Josh provided such helpful service during your visit to BMW of Jackson. It's great to know he ensured transparency for you. Thank you for sharing this experience!

January 11, 2025

Easy to make online appointment- didn’t get a call from Service department after I could tell on the app that my car was ready. I had to call and ask if it was ready. I was told that the service department More

by Jackie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 15, 2025 -

BMW of Jackson responded

Jackie, I apologize for the communication issues and inconvenience you experienced during your service visit. It's concerning to hear about the paint chipping on such a new vehicle, and I'd like to address this matter personally. Please reach out to me directly so we can discuss further solutions for both the service experience and your car's condition. Thank you, Rick McCary - General Manager - (601) 354-2269

January 07, 2025

Great service called when vehicle ready to pick up. No issues at all. Thank you More

by davidmhughes01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 08, 2025 -

BMW of Jackson responded

Thanks so much, David. We look forward to your next visit to BMW of Jackson!

January 01, 2025

Great job highly recommended, time consuming but it’s worth while. Very well kept as informed about your vehicle More

by Bass1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jan 02, 2025 -

BMW of Jackson responded

Thank you for recommending BMW of Jackson! We're glad to hear that staying informed about your vehicle made the experience worthwhile. We appreciate your patience and support!

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