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BMW of Houston North - Service Center

Houston, TX

4.8
570 Reviews

570 Reviews of BMW of Houston North - Service Center

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March 24, 2023

The dealership was very clean and welcoming. Personnel very friendly. I had a 11 o’clock appointment and I got right in and did not take long to complete the work on my car. More

by lawanda60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chan
Mar 29, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 22, 2023

Great group to work with, from the advisors to the mechanics. I was there for a recall and also for an oil changed, they even mentioned that I had time left according to the car system, but it has bee More

by Rodrigo F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader E. & Jesus S.
Mar 26, 2023 -

BMW of Houston North responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 22, 2023

I had an appointment and was greeted when I arrived. I am over an hour away from the dealership and when the car was inspected they found some other work beside just the oil change. They were able to ta More

by Roy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter
Mar 26, 2023 -

BMW of Houston North responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 20, 2023

Radar did a great job of taking care of both cars and keeping me informed. More

by DBreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Radar
Mar 23, 2023 -

BMW of Houston North responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2023

I dropped my car off and received a ride to work. Tyler the driver is a great kid More

by Thomasmaryab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Mar 21, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 17, 2023

The team was very professional and had a sense of urgency in ensuring that I was able to get my car repaired quickly. More

by jan.frisby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James was backup; not sure of primary. Think it was Todd??
Mar 20, 2023 -

BMW of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

The customer service was great. The driver who took me home and picked me up was really kind and considerate. So was the service representative who helped me locate the tire and t More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Mar 16, 2023 -

BMW of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 12, 2023

The service was very good. They include a video with the diagnosis and make sure that everything is working properly. More

by Andmor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader
Mar 14, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 08, 2023

The service team, especially Deryck, was very prompt and responsive. Accomodated my request and worked with me throughout the service duration. More

by siva mahes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasingh
Mar 12, 2023 -

BMW of Houston North responded

Hi, thanks for your praise and kind comments about our team. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 06, 2023

Excellent service from BMW North Houston. Mr. Mandoza is very knowledgeable and professional. He was able to get my service done within 24 hours after speaking to him. He also informed of More

by Greennb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Janson Mandoza
Mar 10, 2023 -

BMW of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of BMW of Houston North and we hope to be of service again in the future.

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