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BMW of Houston North - Service Center

Houston, TX

4.8
571 Reviews

571 Reviews of BMW of Houston North - Service Center

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April 10, 2023

Service tech Tim was very thorough and accommodating. Service provided was timely and with quality. More

by ayc45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Apr 20, 2023 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2023

Good service & friendly staff. Handled all concerns & given expert suggestion on car care. Great work More

by Ganesh Shinde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Jue
Report | Print
Apr 20, 2023 -

BMW of Houston North responded

Hi Ganesh, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2023

The guys were really courteous and welcoming. My appointment started on time, and it wasn't a long wait. More

by jlavelleg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Apr 20, 2023 -

BMW of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Very grateful and happy with the service and help they gave me super recommended very friendly staff More

by Katy.alarcon9512
Recommend Dealer
Yes
Employees Worked With
Derek
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Apr 07, 2023 -

BMW of Houston North responded

Hi Katy, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 01, 2023

The service was good, received my car the same day and they even washed the car More

by Jy
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Apr 05, 2023 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 30, 2023

BMW North very professional and and customer friendly! Atmosphere was very nice and enjoyable!G More

by danidavis72@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryke and Desmond
Report | Print
Apr 04, 2023 -

BMW of Houston North responded

Hello Davis, Thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 29, 2023

BMW of Houston North sucks, Hello friends I am sharing this with you so my friends don’t get burned by this dealership, which we thought was a very reputable trustworthy dealership, back in January I took More

by Nasir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James and Bilal
Report | Print
Apr 03, 2023 -

BMW of Houston North responded

Hi Nasir, we appreciate you taking the time to respond. The staff at BMW of Houston North take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8901 -- we hope to hear from you soon.

Apr 03, 2023 -

Nasir responded

Good Morning thanks for the email but not sure which GM you are talking about I met with Someone name Bilal which I was told by James that he was GM but unfortunately he was very unprofessional and didn’t care so if he is the same person you’ll want me to contact I don’t want to waste my time. Thanks but no thanks

March 29, 2023

The staff at BMW Houston North are great. My service rep was outstanding! I would recommend this dealership to all my friends. Two thumbs up!! More

by hughahill
Recommend Dealer
Yes
Employees Worked With
Jordon
Report | Print
Apr 02, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 26, 2023

It took 2. 5 hrs for an oil change for 7am APPOINTMENT. I’m not pleased. An oil change should never take that long, especially when I got there at opening time! More

by Gabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A guy
Report | Print
March 26, 2023

We were very pleased with our recent service experience with a courtesy vehicle and a final bill as promised! More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chen
Report | Print
Mar 30, 2023 -

BMW of Houston North responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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