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BMW of Houston North - Service Center

Houston, TX

4.8
571 Reviews

571 Reviews of BMW of Houston North - Service Center

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May 25, 2023

Missing a lot of the prior employees who did such a good job for me was Ver the past 10!or 12 years, but Deryck was very helpful. More

by bobwolfe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Hasing….
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May 30, 2023 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2023

Great service department! Jason went beyond to make sure I left very satisfied and happy! More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mendoza
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May 30, 2023 -

BMW of Houston North responded

Hi Rodney, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 17, 2023

Absolutely great costumer service 1st time visiting BMW in Houston,service advisor Deryck very professional and friendly. More

by Josejuarez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Report | Print
May 19, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

Experience great service with the (new) service advisor at BMW Houston North. Well done! The service manager was very helpful as well. More

by N/A
Recommend Dealer
Yes
Employees Worked With
Service Advisor & Manager
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May 19, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

The waiting time was a little bit more than expected, but the amenities in the lobby make you .confortable during your wait More

by juan_gaytan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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May 17, 2023 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 09, 2023

If you need an oil change for your BMW this is where to go very friendly, fast, and great service recommended 10 out of 10. More

by Duartemarissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the names unfortunately it's not on receipt either
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May 12, 2023 -

BMW of Houston North responded

Hi, thank you so much for your positive comments about BMW of Houston North! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Went in to get service done and from start to finish it was so easy. Great customer service. More

by DFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately don’t remember the name
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May 10, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 08, 2023

My buying experience was simple and without pressure. The recent visit for routine service was top notch. My service advisor went out of his way to help keep my car in perfect condition. More

by SCKGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DERYCK HAYTASINGH
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May 10, 2023 -

BMW of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Very friendly, attentive and professional. The person working with me was keeping me up to date during every step of the service process. More

by Jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ornelas
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May 09, 2023 -

BMW of Houston North responded

Hi Jesus, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 04, 2023

Service dept got us in without an appointment when we had a tire problem and quickly got us back on the road. More

by deltaiota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
May 07, 2023 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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