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BMW of Houston North - Service Center

Houston, TX

4.8
571 Reviews

571 Reviews of BMW of Houston North - Service Center

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July 17, 2023

Best Place to buy Tires, Really! Shopped NTB, Discount tire, and Tire Rack, and my dealership had the best deal plus i still got to claim the tire rebates plus got my alignment plus More

by john.kuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 29, 2023 -

BMW of Houston North responded

Hi John, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 13, 2023

Oil and brake services were done in a timely and professional manner. Service Advisor Jason was friendly and helpful. I received a competitive discount. Job well done! Thanks! More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy
Jul 17, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

The person who attended me was working good in my car that’s why I like. More

by cristinaher5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Jul 17, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 12, 2023

I think when dropping off or making a reservation the dealership should have e you more informed ahead of time in regards to Loaner cars More

by tiwana.fuselier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jul 17, 2023 -

BMW of Houston North responded

Hello, we appreciate you taking the time to leave us this feedback. Drive safe, and we'll see you on the road.

July 11, 2023

Went in for an oil change. Was greeted and told how long it would take. Was in and out before that quoted time. More

by june.27th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 15, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 06, 2023

We made an appointment 3 weeks in advance to receive a loaner took them almost 2 hours later to find one. The work on my car was to replace air filter. There now having to replace the whole AC compressor More

by Kehaulani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel & Cassie
Jul 09, 2023 -

BMW of Houston North responded

Hi Kehaulani, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8901 to discuss what we can do to help.

July 05, 2023

The dealership is great except for one thing people that wash your car I need to improve their work.I was told that my car would be detailed when I pick it up it was not even washed. It still looked the sa More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan G. Service Advisor
Jul 07, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

Everyone was very kind and attentive during my time there. Ralph took the time to explain all the services that will need attention in the future. Took less than 2 hours for my oil change. Definitely a More

by lintonsasha4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ralph
Jul 04, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Deryck and the rest of his team are absolutely awesome! Great atmosphere and always professional! More

by Mylssa
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Deryck
Jul 04, 2023 -

BMW of Houston North responded

Hi Mylssa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Jason is awesome! !!!! He is such a great guy , the store is always clean and the snacks Yummy yummy yummy 😋 More

by rubywilliams11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 04, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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