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BMW of Houston North - Service Center
Houston, TX
571 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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571 Reviews of BMW of Houston North - Service Center
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November 29, 2023
The Customer service was excellent. The waiting room was comfortable. Deryck was awesome with handling all details with his smile and friendliness and good nature and has gone over a The waiting room was comfortable. Deryck was awesome with handling all details with his smile and friendliness and good nature and has gone over an above today and in the past to make my 100 mile trip in for service . Your BMW Genius Daniel needs to be cloned as his knowledge surpasses expectations and has a great personality to match. Both guys were terrific. Thank you for making Auto Service an occasion to look forward to when needed. More
by birdsong
Employees Worked With
Deryck (Mr. Personality) and Daniel (BMW Prodigy)
November 29, 2023
I absolutely love my service agent. He was highly responsive, attentive, courteous, and trustworthy. I’m thankful he was able to work me in the schedule and accommodated my needs with a He was highly responsive, attentive, courteous, and trustworthy. I’m thankful he was able to work me in the schedule and accommodated my needs with a sense of urgency. More
by Chardoneigh
Employees Worked With
Haytingsinh, Deryk
November 27, 2023
I have been coming to this dealership for years now. Great people. Love working with Craig. He makes the service experience all the more pleasant. Great people. Love working with Craig. He makes the service experience all the more pleasant. More
by Dkaovid
Employees Worked With
Craig Runaas
November 26, 2023
The oil change ended up taking 2 hours. I went in a little later (around 3) so I expected a wait and didn’t mind. The customer service is amazing. Everyone is so nice and it’s a welcoming a I went in a little later (around 3) so I expected a wait and didn’t mind. The customer service is amazing. Everyone is so nice and it’s a welcoming atmosphere. More
by Brianna Walker
Employees Worked With
Alex
November 25, 2023
The Service Team at BMW of Houston, North was exceptional! Always working with my schedule, and always providing a complete explanation of the required tasks to be performed. exceptional! Always working with my schedule, and always providing a complete explanation of the required tasks to be performed. More
by markdtoups
Employees Worked With
Deryck Haytasingh
November 24, 2023
My vehicle had a check engine light the day before Thanksgiving. Jordan and Rafael made an appointment for my vehicle and ensured service was completed without me needing a loaner car. Thanksgiving. Jordan and Rafael made an appointment for my vehicle and ensured service was completed without me needing a loaner car. More
by kmoffett001
Employees Worked With
Jordan, Rafael
