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BMW of Houston North - Service Center

Houston, TX

4.8
571 Reviews

571 Reviews of BMW of Houston North - Service Center

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December 10, 2023

Great Service, great people. Alex was great to explain all the process in detail and available when neede More

by marcello.canducci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Dec 13, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2023

Cassey was great and friendly. She was able to take care of whatever needed to be done. More

by push_naphtha_0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassey
Report | Print
Dec 12, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2023

My service advisor Rafael is the best! Very professional and knowledgeable. The service at BMW of North Houston is excellent. More

by tonyak411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Cabrera
Report | Print
Dec 12, 2023 -

BMW of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 08, 2023

My advisor was very professional and helpful. I will recommend him to anyone who needs services. More

by Daudosen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian ornelas
Report | Print
Dec 09, 2023 -

BMW of Houston North responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Houston North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

The service advisor and the mechanic was informative (via video) and timely, and he took excellent care of my X5. More

by laments.mopier_0y
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech was Ethan, 12/6/23 4:00 appt
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Dec 08, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 01, 2023

Roadside assistance was awesome and super efficient. The dealership service team and Alex got my tire replaced and two year service inspection and required maintenance turned around in less than a day. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Dec 04, 2023 -

BMW of Houston North responded

Hi Justin, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2023

I have used this dealership twice three times now for my vehicle. I am extremely pleased with the courtesy, service time and end results. I would recommend this dealership highly. More

by kendcherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassey Monroe
Report | Print
Dec 04, 2023 -

BMW of Houston North responded

Hi Kendcherry, we are so happy to read such a great review about BMW of Houston North! We appreciate your recommendation of BMW of Houston North and we hope to be of service again in the future.

December 01, 2023

The Service and Assistance we received from Deryck Haytasingh (Service Advisor) was impeccable and great. More

by danny.rodriguez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasingh
Report | Print
Dec 04, 2023 -

BMW of Houston North responded

Hi Danny, thank you for your kind review; we are happy to pass along your comments to Deryck here at BMW of Houston North! Feel free to stop by if you ever need any more help.

November 30, 2023

Absolutely best dealer that I've ever worked with. Everything is always done exactly as described and they're fair on the price More

by Elbert_holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza, Derrick, and the bmw techs
Report | Print
Dec 04, 2023 -

BMW of Houston North responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 30, 2023

Bmw of Houston North provided me with a great experience. From the minute, I entered the building all the way to the very last minute. More

by mirandawmejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Dec 04, 2023 -

BMW of Houston North responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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