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BMW of Houston North
Houston, TX
1,045 Reviews
BMW of Houston North is the premier destination for all things BMW in the north Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,045 reviews
August 15, 2021
The service department is always efficient, friendly and accessible to discuss any and all vehicle problems, upgrades or routine matters that pertain to vehicle maintenance. accessible to discuss any and all vehicle problems, upgrades or routine matters that pertain to vehicle maintenance. More
by wtg
Employees Worked With
Service Advisor, Jason Mendoza
August 11, 2021
When my Service Advisor was out sick I contacted Greg Schell to assist me tracking down a part need for my BMW. I have worked with Greg since 1999. He provides outstanding customer service. He put me Schell to assist me tracking down a part need for my BMW. I have worked with Greg since 1999. He provides outstanding customer service. He put me in contact with Tyler Wadsworth. Tyler set me up with an appointment. Tyler checked in my vehicle immediately upon arrival. He provide an estimated time for completion and the cost. He provided me with updates during the process. Everything went smoothly and the car was completed early. Tyler Wadsworth is an excellent Service Advisor. More
by tjlmcguire
Employees Worked With
Greg Schell, Tyler Wadsworth
August 11, 2021
I had had to come. Back 5 times . Check engine light kept coming back . I took it to bmw of the woodlands . . I dealt with this for almost 3 months kept coming back . I took it to bmw of the woodlands . . I dealt with this for almost 3 months More
by t_a_77066@yahoo.com
Employees Worked With
Cassie
August 05, 2021
Radar Evans is the best! He is so nice and always willing to explain things. I really love working with him to make sure that my car stays in excellent working condition. I love this dealership! willing to explain things. I really love working with him to make sure that my car stays in excellent working condition. I love this dealership! More
by Big Ang
Employees Worked With
Radar Evans
August 05, 2021
My service advisor was diligent in making sure my car’s problem was resolved by working with the insurance carrier to pay for the damage without me incurring the cost. problem was resolved by working with the insurance carrier to pay for the damage without me incurring the cost. More
by Noemits
Employees Worked With
Rader Evans
August 04, 2021
Service Coordinator was not personable or friendly. > He Service Coordinator was not personable or friendly. > He engaged with me the least possible. > He was not informative as to what was being do Service Coordinator was not personable or friendly. > He engaged with me the least possible. > He was not informative as to what was being done and timing to complete the service. > At the end of the service, there was no explanation of the completed job. > After payment, there was absolutely no communication — No “Thank you”. No “Good bye”. No “Have a nice day”. This is the 3rd Service Coordinator that I have had. By comparison, I am surprised that this one is still employed. More
by Trebor
Employees Worked With
Chen
August 03, 2021
Poor communication and service. We stated the specific needs for our new car (windshield replacement and tire pressure check) and we couldn’t even get that completed in a week. All the while, we tried to needs for our new car (windshield replacement and tire pressure check) and we couldn’t even get that completed in a week. All the while, we tried to remain proactive with text and calls, yet they were rarely returned. A completely unacceptable experience. More
by bobbyminelli
Employees Worked With
N/A
