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BMW of Houston North

Houston, TX

4.8
1,047 Reviews
BMW of Houston North is the premier destination for all things BMW in the north Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17730 North Freeway

Houston, TX

77090

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Showing 1,047 reviews

October 02, 2021

They have been unresponsive to resolving an issue with a purchased car that they admit fault on More

by dscottgarmon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Wood
Oct 05, 2021 -

BMW of Houston North responded

Hi, we are deeply disappointed by your experience at BMW of Houston North. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 30, 2021

Could not of asked for a better experience, this was my first BMW purchase and was impressed with the level of professionalism. My Sales person was Mr. Ed and he was very thorough in explaining every deta More

by Will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed, Randy
Oct 04, 2021 -

BMW of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 28, 2021

Great service. Easy to get and return loaner car. Went that extra mile to help us find and fix problem. More

by Kelliehemingway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chein
Sep 29, 2021 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2021

Jeremy and carla do an excellent job of taking care of the car and the client More

by Dougschlegel99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, carla
Sep 28, 2021 -

BMW of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2021

Good dealership - very friendly and clean. So far so good. Jeremy is good service rep More

by Jjozwiak459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gold
Sep 26, 2021 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 19, 2021

Went for an oil change estimated time was 1.5-2 hrs. Waited 4 hours More

by Cimen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Sep 25, 2021 -

BMW of Houston North responded

Hi, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

September 18, 2021

I had to follow up to find out first what was diagnosis and second if vehicle was ready for pickup. Vehicle was there for a week without any calls to me. In person service was prompt and courteous. More

by Jimzworld1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rader
Sep 24, 2021 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 17, 2021

I've been driving a BMW for the last 15 years and I will say that at BMW of Houston North, everyone on the staff is friendly and wanting to help you. More

by primeplus2214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chein Tsal
Sep 24, 2021 -

BMW of Houston North responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 17, 2021

Service Advisor, Cassey Monroe, was extremely knowledgeable, helpful, and courteous. Her approach led me to have the dealership provide all the the service work including purchasing 4 tires. More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Monroe
Sep 23, 2021 -

BMW of Houston North responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 12, 2021

Wow wow and wow, they had the exact SUV that I was looking for while other dealerships said it would be a 12 week wait. I called and spoke to Randy, who was awesome by the way and I let him know I was More

by dbrailey1020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Breaux
Sep 17, 2021 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Sep 17, 2021 -

dbrailey1020 responded

You guys did an awesome job. Thanks

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