BMW of Houston North

Work was done in a reasonable amount of time. Check in and check out were fast and without problems. Raphael kept me updated con progress of the work. Waiting area and coffee bar are what you wou Check in and check out were fast and without problems. Raphael kept me updated con progress of the work. Waiting area and coffee bar are what you would expect at a BMW dealer More

Associates are professional and patient. Clear and easy communication. Will definitely be back to have my car service each time at that location.(BMW North) Clear and easy communication. Will definitely be back to have my car service each time at that location.(BMW North) More

When I arrived, the systems were down, then found out the person who scheduled my appointment didn't add my loaner vehicle. So they were hesitate to give me the loaner. They agreed if I was to return same da person who scheduled my appointment didn't add my loaner vehicle. So they were hesitate to give me the loaner. They agreed if I was to return same day, I could have the loaner. Which I agreed, my service person never greeted me or acknowledge that I was even a customer. I didn't find out who he was until it was time to pick up my vehicle. It was very unprofessional nothing like Sewell customer service I'm use to at Audi. I will definitely try another BMW location. More

I've done business with BMW of Houston North for more than a decade, and if anything, they keep getting better: friendly sales, fair value for my trade-in, minimal haggling, and they had me out the door than a decade, and if anything, they keep getting better: friendly sales, fair value for my trade-in, minimal haggling, and they had me out the door quickly! More

Excellent service Department. I rate Deryck, my service advisor 10 out of 10 for knowledge, professionalism and excellence. I rate Deryck, my service advisor 10 out of 10 for knowledge, professionalism and excellence. More

everyone is very understanding but lug was a great guy, I don't remember the name of the finance expert, but he is really helpful. don't remember the name of the finance expert, but he is really helpful. More

I recently had the pleasure of purchasing a car from BMW of North Houston, and I can confidently say it was one of the best car buying experiences I've ever had. From the moment we walked in, the staff was of North Houston, and I can confidently say it was one of the best car buying experiences I've ever had. From the moment we walked in, the staff was professional and welcoming. A special shoutout to my sales associate, Desmond, who truly went above and beyond to make the process seamless. Desmond's expertise and dedication were evident from the start. He answered all my questions with patience and clarity, ensuring I was well-informed every step of the way. What impressed me the most was how efficiently Desmond handled everything. I spent minimal time at the dealership, yet never felt rushed or pressured. Desmond took care of all the details, making sure everything was perfect before I arrived to sign the papers. Thank you, Desmond, and the entire team for an outstanding experience. More

BMW of Houston North was the smoothest and quickest car buying experience I have ever had. buying experience I have ever had. More

Jordan G. at BMW of Houston North has been my service advisor and continues helping me to keep my 10 year old BMW 6-series operational and in good shape. He’s at BMW of Houston North has been my service advisor and continues helping me to keep my 10 year old BMW 6-series operational and in good shape. He’s also one of the kindest individuals I know at the dealership. The technician also did a phenomenal job with all of the repairs. I strongly recommend the service center at BMW of Houston North for your BMW repair needs. More

Excellent service! ! I don’t mind driving out to the dealership and waiting to get the service completed. ! I don’t mind driving out to the dealership and waiting to get the service completed. More