BMW of Houston North

Cassey was very attentive and kind. She kept me informed throughout the service appointment and checked on me frequently. throughout the service appointment and checked on me frequently. More

The service was outstanding. When finished, my 2007 looked brand new. I could not have been happier. looked brand new. I could not have been happier. More

Staffs are very friendly and gave good suggestions. Didn't notice any selling tricks during the stay.. Cathy was very good coordinator, I would recommend this place for service. Didn't notice any selling tricks during the stay.. Cathy was very good coordinator, I would recommend this place for service. More

I was accommodated with prompt and professional service! BMW of Houston North stands out from the rest. BMW of Houston North stands out from the rest. More

BMW Houston North is excellent to work with. The staff is always friendly and very attentive to your needs. Herb is a fantastic salesman! He is incredibly patient and does a great job explaining the differen always friendly and very attentive to your needs. Herb is a fantastic salesman! He is incredibly patient and does a great job explaining the differences between the various models. He really helped get us in the right car. We would highly recommend Herb and BMW Houston North. More

I arrived for my appointment to find that my reservation was not to be found. I did have a email conformation. I was told that a new reservation program was installed a few days before and they were still was not to be found. I did have a email conformation. I was told that a new reservation program was installed a few days before and they were still working out the bugs. The service team inserted my vehicle into a very busy schedule. I appreciate their effort to resolve a computer glitch and not affect the customer. Great job! More

Quick & easy sales process. Very satisfied with the purchase and the overall experience!! From sales to finance - 5 stars. purchase and the overall experience!! From sales to finance - 5 stars. More

Service advisor very professional and follows up as advised. They were great at accepting a drive in as expected. advised. They were great at accepting a drive in as expected. More

I totally enjoyed my purchase of a used vehicle. I called about it and had it in less than a hour. After the purchase I noticed a few issues, called about them and they were resolved, no questions as called about it and had it in less than a hour. After the purchase I noticed a few issues, called about them and they were resolved, no questions asked. ie I got a new windshield :) More

I had to come back for a few service needs and just some general questions about my recently purchased electric hybrid. I feel like I go to my family every time I am at the BMW of North Houston. Every singl general questions about my recently purchased electric hybrid. I feel like I go to my family every time I am at the BMW of North Houston. Every single staff member makes me feel welcomed and cared for. They are patient, kind, and genuine. My service advisor Casey is AMAZING!!! She goes above and beyond to make BMW customers feel appreciated and their needs met. If you get Casey as your service advisor, trust me, you are in great hands! I also want to thank Daniel, the Head Genius, and Chase, my sales representative, for their professionalism and outstanding service. More