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BMW of Houston North

Houston, TX

4.7
944 Reviews
BMW of Houston North is the premier destination for all things BMW in the north Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17730 North Freeway

Houston, TX

77090

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Showing 944 reviews

January 31, 2022

Great service! Everyone is always very kind and helpful! love this dealership! Jason our service advisor is always so helpful! More

by Blakemiranda17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mendoza
Feb 04, 2022 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 31, 2022

Bad experience from the minute that I made it to the dealership. Not only did the sales associate that I had an appointment with blow me off for a higher possible car purchase but I waited for over an h More

by Heartlikehis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrance
Feb 04, 2022 -

BMW of Houston North responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8901 to discuss what we can do to help.

January 28, 2022

Thank you Mr. Chen for your impeccable customer service! I appreciate your immediate attention in taking care of my needs. More

by Heycole1913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Chen
Jan 31, 2022 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 28, 2022

I have had a very positive experience over many years with multiple vehicles. I certainly highly recommend this dealership. More

by kenjriester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
M2 Competition
Jan 31, 2022 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Houston North and we hope to be of service again in the future.

January 28, 2022

My service advisor was punctual and very good at understanding and addressing what I needed done. He kept me informed about the progress and took care of my needs. More

by alokrita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien
Jan 31, 2022 -

BMW of Houston North responded

Hi Alokrita, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2022

Excellent work! Timely and have service top of mind I was impressed. Will be back. More

by Jplozano07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 31, 2022 -

BMW of Houston North responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 20, 2022

I feel I was ripped off - severely overcharged and made to wait way too long. $325 and 4 hours to only input updated maps to my GPS system from your thumb drive? C'mon man. That's OUTRAGEOUS!! More

by barberda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rader
Jan 25, 2022 -

BMW of Houston North responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (281) 305-8901 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 17, 2022

Outstanding customer service. Thank you Chase you are Outstanding customer service. Thank you Chase you are the best. I appreciate the help and the car wash in the end. More

by nabila mason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 20, 2022 -

BMW of Houston North responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

January 17, 2022

Reliable Convenient Close to home Have been a customer for more than ten years now More

by Vicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Consultant
Jan 20, 2022 -

BMW of Houston North responded

Hi Vicky, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 12, 2022

I enjoyed the experience. Always top notch service from all the employees. Always giving a courtesy calls and updates More

by weekscr35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jan 20, 2022 -

BMW of Houston North responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

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